Hotel Dekat Mount Proserpine Nature Refuge

"Renovated, very clean and modern, timber floor, Tracey was very pleasant and helpful"

"Great accomplishment "

"Good clean room.. but not no toilet and shower where i stay .. ."

"All good"

"Clean bed linen and towels, cold air con and comfortable bed "

"simple cabin, clean and nice beds. room had faint cigarette smell but kind and helpful staff. Perfect for our one night. "

"Nice, clean and relaxing vibe"

"Really terrible! I could ignore the previous guests towels hanging up drying on the porch, the shower not cleaned, but I couldn’t ignore that the bed had bedbugs!!! For the price of the room, I would expect a minimum of a clean bed, I could feel them crawling and biting me all night. I spoke with a staff member the next morning and they said they would investigate and call me back…of course no return call. I guess the next guest will have the same problem! I moved to Airlie Beach Hotel for a...

"Great location!"

"Clean room /great staff/ located minutes away from the Cruise Whitsundays passenger port . Nice pool "

"The staff (especially front desk ) were wonderful! They went the extra mile to ensure our stay was comfortable. Many thanks!"

"yes"

"Spacious rooms and quiet location. Breakfast could have included more food options and food wasn’t always hot. Great front desk team. Having laundry facilities in the room was a real plus. A wonderful spot we would happily return to on another trip."

"We had a great 3-night family stay at Whitsunday Terraces in Airlie Beach. The location is excellent—close to everything—and the views are absolutely stunning, which really made the trip special. That said, the kitchen and bathroom are quite dated and in need of an upgrade. The most frustrating part was the lack of WiFi in the rooms, which was a real inconvenience during our stay. Overall, a very enjoyable stay thanks to the location and views, but a few updates would make a big difference."