Hotel Dekat Monica A and Charles A Heinbold

"Good location and good amenities. "

"Really nice hotel. Every staff member wss friendly that i encountered. The breakfast was well stocked. They even had turkey bacon and chicken sausage which is rare. I don't eat pork or beef so I really appreciated that. The room was clean and beds were made daily. The hotel is dog friendly. Its also very close to supermarket and ridge hill shopping mall. The only issue i have is the carpets in the room. I absolutely hate carpet in hotels. It looks dirty and hard to keep clean. But overall, a...

"Breakfast needs work and front desk staff need more training on customer service and making customers feel welcomed "

"The front desk staff was so rude"

"Second visit was better then the first one."

"Room was cold. No parking lot for vehicle. Only off-street parking was available "

"We thought we rented the entire property, but was half of it. expect a lot of stairs. No bath tubs but two showers. some door knobs and locks need maintenance, but overall nice clean rooms."

"The house was very clean and the areas was quiet too. We had a nice spot to park the car. The staff was calling and checking on me if I didn’t have any issues with the check in. They were available all the time. The only thing we will need next time if possible is the washer and dryer and extra towels because we were 5 and only got 3 towels. But overall we enjoyed the stays."

"Do not book this apartment. terrible service with even worse people running the show behind the scenes. they will scam you. steer clear at all costs. take i from someone who experienced it before. "

"Very inaccurate listing upon arriving host called me stating I could not stay at property due to issues on their end instead of offering a refund I was sent to a different property that was a 1 bedroom with 1 bed that was clearly not cleaned instead of the 3 bedroom 5 bed luxury house I initially booked I explained this would not work for me and my 4 other guests and got told there was no other choice and hung up on, me and my guests had no option beside to go back home very bad experience DO...

"The staff was friendly, the hotel was clean, the breakfast provided multiple options, everything was delicious. "

"Great place"

"This is not a "smoke free" property. Your clothes will stink like the drugs from other guests. Despite the signage claiming the property is smoke free, the staff does not take this problem seriously. For the past week, they let the guy below me smoke weed all night. It's so bad it wakes me up. I've even seen housekeeping on his floor while the hallway reeked of his smoke, and they didn't do anything! I called the front desk twice about him hot boxing my bathroom and they don't care. Beware if...

"Basic, clean room, affordable. Stayed 2x. Secure, no problems. Good location. "