Hotel Spa di Medan Tuanku

"1. Loved the room & the view 2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability. But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "

"Flawless"

"Thrilling experience for this stay from FO check in to check out very professionally executed. Special thanks to Farah Front office by ensuring my rooms are feather item free and 2 hard pillow was placed in prior to my check in. On 25/5 Housekeeping the male Nepalnese (team leader i presumed) was very attentive and attention to detail by showing me the room feature especially lighting switch to which i have trouble to locate for the first night, he keeps checking about my well being because he...

"From the moment I arrived, I was impressed by how modern and stylish this hotel is. My room was located on the 101st floor with breathtaking views of the Petronas Towers truly unforgettable. The rooms are beautifully designed, very sleek, and comfortable. The swimming pool and jacuzzi on the 99th floor are spectacular, offering a luxury experience with incredible views. Room service food was delicious and exceeded expectations. What really makes this hotel stand out, however, is the staff....

"Reasonable rental price, good for couples and business trips. Love the scent of the lobby, hallways and rooms as well as the cleanliness. The staff from top to bottom are all friendly. There are many shops around the hotel. "

"It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity."

"Excellent"

"Good"