Hotel Dekat Mastercraft Ltd

"Stayed for 2 nights whilst travelling for work. It's fine, the room was clean and decent size and is air-conditioned, but... There's a bit of a lack of attention to detail in the fixtures and fittings... The bed was very squeaky, there was a worrying "soft" square on the floor, the en-suite door opens inwards in to the bathroom making it difficult to close and open the door when your actually in the small bathroom, there was a gap between the blinds and no curtains, so I got woken each morning...

"Happy with the stay"

"There was honestly very little to appreciate about this experience. We specifically booked this hotel because it was only a 25 minute walk from the festival we were attending. However, after arriving, paying for the room, filling parpersork and being charged a £100 so-called “pre-authorisation,” we were informed that there was no room available due to a bathroom issue. We were then told that we had no choice but to be relocated to another hotel. The transfer itself was badly handled, as the...

"I accidentally left my nice shirt in.the room. Hotel did not contact me about it. I messaged them, no response."

"Cheap room but conveniently located near Ilford Station. Codes needed for access to main door and hotel room. Rooms look dated and bare basics are there. It's in keeping with price, but if paying over £45-50, find a travelodge."

"Friendly staff, great location"

"Arrived at hotel and waited a while for reception then booked in and directed to room which was clean . In the morning realised only 1 towel in the room and no mat for shower this was corrected the next day following a word with reception. On day 2 no milk for tea or coffee."

"Comfy bed, clean, good shower, helpful staff"

"Avoid this hotel. The beds are rock hard with broken springs, the pillows are completely flat, and the room was visibly damaged. Add a weak shower and a foul odor lingering throughout the hallways, and it was a thoroughly unpleasant experience."

"Great staff for this location."

"didn't like from starting, plus they took 50 £ deposit for damages ,I just took a shower and a bit rest and left..I took even rubbish after my self ...so I paid for room plus they took deposit....:( very sad...my recommendation is "avoid " this hotel...a lot nicer around...I even discribe it doggy ( something not legal)"

"Overall good"

"Locks broken on room doors windows and bathrooms. Broken toilet seats blocked showers. The staff were helpful but no one maintains the property to a good standard"

"Access"

"Was not able to check in."

"Felt as if we were in a studio apartment."