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Ulasan tentang Sentral Riverview Melaka

3 out of 5
Sentral Riverview Melaka
Jalan Tun Ali, 177, Malacca City, Malacca

Ulasan

6.6
Penilaian 10 - Cemerlang. 16 daripada 163 ulasan" "
Penilaian 8 - Baik. 63 daripada 163 ulasan" "
Penilaian 6 - Boleh diterima. 49 daripada 163 ulasan" "
Penilaian 4 - Lemah. 23 daripada 163 ulasan" "
Penilaian 2 - Teruk. 12 daripada 163 ulasan" "

6.4/10

Kebersihan

6.8/10

Kakitangan & perkhidmatan

5.0/10

Kemudahan

6.4/10

Keadaan hartanah & kemudahan

10/10

Mesra alam

Ulasan

8/10 Baik

Pengembara yang disahkan

Menginap 1 malam pada Jan 2020

2/10 Teruk

Azrul Fandi

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Bilik tidak memuaskan
Bilik amat2 tidak memuaskan,staff tidak mesra.

8/10 Baik

Muhammad

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel yg bersih, selesa dan strategik
Bilik yg selesa, ruang parkir yg luas dan senang bergerak

10/10 Cemerlang

Intan Farhana

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good for stay, great for experience
sarapan memuaskan

8/10 Baik

Nor Hazri

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Memuaskan & khidmat pelanggan yang memuaskan
Respons daripada General Manager pada 23 Nov 2016
Dear Our Valued Guest, We very much appreciate your comments regarding your stay at Hotel Sentral Riverview. Its always a pleasure to received positive feedback.I will share your comments with our team.I am sure that this feedback will serve as a encouragement to all our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we hope your next visit will be as pleasant as previous one. The Management.

4/10 Lemah

HASRY

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Hotel yuran yang mahal
Pancuran mandi untuk air hangat tidak berfungsi dengan baik, keadaan bilik bising apabila orang lain buka pili air dibilik lain, lantai dikawasan masuk bilik air berpasir. Sarapan yang disediakan tidak memuaskan kerana sudah kedua kalinya saya menginap di hotel ini iaitu pada tahun 2014. Harga yang ditempah melalui online berbeza dari harga yang dibayar semasa pendaftaran, terdapat (hidden charge), sungguh mengecewakan
Respons daripada General Manager pada 15 Nov 2016
I am sorry that your experience did not meet your expectations.Please allow me to express my sincerest apologies. At Sentral Riverview,we strive to provide a superior services experience for every customer,therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measure to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near.. The Managment.

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bagus dan selesa

8/10 Baik

Abdul latif, Klang

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bersih dan selesa
Bersih dan selesa namun pada kadar harga yang cukup rendah. Hotel berdekatan kawasan bersejarah. Kami pasti akan ke sini lagi jika kami ke Melaka.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
-
Semuanya ok kecuali paip singki bermasalah. Apabila diberitahu kepada pihak pengurusan, mereka tukarkan kami kepada bilik baru. seharusnya pihak hotel perlu mengelakkan hal ini berlaku kepada pelanggan/penginap.

8/10 Baik

Mazlina

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

8/10 Baik

Nur Aqilah

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Our Vacation
So far everything is ok except, during check in, housekepper did not throw garbage in the hotel room & during the rain, the room leaked (Junior Suite 720).
Menginap 1 malam pada Okt 2021

2/10 Teruk

Ben

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Terrible and Dirty Hotel
Menginap 1 malam pada Sep 2020

6/10 Boleh diterima

Pengembara yang disahkan

Menginap 1 malam pada Jul 2020

4/10 Lemah

KSP, JB

Mengembara bersama kumpulan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Location is fine. Bathroom's heater and air-conditioned need to improve.
Menginap 1 malam pada Jul 2020

8/10 Baik

Merley lovianie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2020

6/10 Boleh diterima

Eng teck

Mengembara bersama kumpulan
during my checking in/out
frontdesk staffs not friendly, lobby aircond under maintenance, lift open door button not working..
Menginap 1 malam pada Jan 2020

2/10 Teruk

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Initially I thought this is a smoking - free premises but me and all my belongings are covered with smoke smell once I stepped into my room. This is causing a huge discomfort.
Menginap 1 malam pada Jan 2020

2/10 Teruk

Miso

Mengembara bersama kumpulan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
여기 오지마세요
완전 사기입니다. 세상에 사진은 쿠알라룸프꺼 가져다 놓고 정작 예약한 말라카 호텔은 진짜 오래되고 엄청 낡았어요. 에어컨청소는 하는건지. 16도인데도 안시원하고 방도 엄청 습해요.게다가 아침있는걸로 신청했는데 아침없다네요 정말 너무 기분나쁘고 다시는 안올겁니다
화장실인데 기본적으로 주는 린스 칫솔 바디샤워젤도 없어요. 화장실에 있는건 그냥 장식용. 샴푸로 몸도 씻으라네여
Menginap 1 malam pada Jan 2020

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room is spacious and very clean. A bit dissatisfied with the door as it needs a huge shove before it can close properly. The lobby is nice with antique chairs and also comfy sofas. Regret to say that the breakfast is so untasteful and limited choice. We stayed for two days and there is no changes on the breakfast menu. This discourage us from ordering the room service. The noise from the street also quite disturbing especially during the night time.
Menginap 2 malam pada Dis 2019

8/10 Baik

Foo

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
The room we stay in was not in good condition. The power point sockets were shaky and power point switch damaged. The toilet sink was leaking and the toilet floor was wet during our stay at the hotel. Other beside the above complaint, we were quite satisfy with the room.
Menginap 1 malam pada Dis 2019

6/10 Boleh diterima

Pengembara yang disahkan

Menginap 1 malam pada Okt 2019

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga dan kanak-kanak
No parking or garaj ...air cond not cold...dont have a cafe...dont have a astro channel...no title in malay...but i like also...verry near in town mlacca..thank you so much
Menginap 1 malam pada Okt 2019

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
싼게 비지떡
Menginap 1 malam pada Okt 2019

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan
Good but food cleaning need improve
Menginap 2 malam pada Okt 2019

10/10 Cemerlang

LAI KOK

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2019

2/10 Teruk

Pengembara yang disahkan

Menginap 2 malam pada Sep 2019

2/10 Teruk

Sherlynn

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Everything is just bad
Worst hotel I’ve ever stayed in. Dirty room, towel folded with brunch of hair, stains on bedsheet, strands of hair on pillow, faulty shower head with super low pressure water, choked drainage which made the shower area flooded, toilet bowl and toilet paper super far apart, broken toilet door. Everything is just terrible! I stayed in this hotel a couple of years back and it wasn’t this horrible. Avoid at all cost!
Menginap 1 malam pada Sep 2019

4/10 Lemah

Rodzi bin Husain

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Normal
Not so good
Menginap 2 malam pada Feb 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2019

8/10 Baik

Mohamad

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A nice simple stay
Its amazing ... though its one night ;) check in crew and check out crew did a good job. Hassle free .. clean room but will be a good deal to have a complimentary bottles water .. a simple breakfast to start your day ..
Menginap 1 malam pada Okt 2018

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kebersihan
Menginap 3 malam pada Sep 2018

10/10 Cemerlang

Wanie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2018

6/10 Boleh diterima

Hakim, Shah Alam

Sukakan: Kakitangan & perkhidmatan
Boleh la
Boleh la utk harganya. Hotel dah lama nampak dari karpet dan bilik air.
Menginap 1 malam pada Ogo 2018

8/10 Baik

Nishram

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Get one’s money’s worth:)
Menginap 1 malam pada Jul 2018

2/10 Teruk

Putra

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bad Service, Bad HOTEL to Stay In. Stay AWAY.
This hotel was the worst. Yes I knew it was a budget low cost hotel and I just needed a short stay to shower and cleanse up from my long road trip. I've specifically told the front desk staff that I am not even staying for a night, so can't I just check in early? She gave me such an annoyed face and told me that there are not rooms available at the moment. Judging by the location of the hotel and how empty the lobby was, I assumed there was not many patrons at this hotel. So why can't she just accept my request to check in early as I did only stayed for a maximum of 6 hours. To add on to my review, the lobby is filthy hot and is there any air condition?

10/10 Cemerlang

Zainudin Hussin, Kota Tinggi, Johor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice
Nice place and so good! I love it. Thank you for your service. 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Menginap 1 malam pada Apr 2018

8/10 Baik

kayal, kl

Sukakan: Keselesaan bilik
Nice strategic place
It was really comfortable to stay here with family.. try to add on in toiletries
Menginap 1 malam pada Apr 2018

6/10 Boleh diterima

Heng, KL

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Apparently all superior rooms have no view.
Dont have proper accmpaniments. no soap, no floor towels, no bottled drinking water..no compllemtnary breakfast. Nada......could be a misrepresentation for a honest traveller. Porch also dont have chairs to seat...WIFI weak
Menginap 1 malam pada Jan 2018

6/10 Boleh diterima

Mahmud

Menginap 2 malam pada Jan 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
I am very happy to stay in hotel sentral riverview .
Menginap 1 malam pada Jan 2018

8/10 Baik

SHIORI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
落ち着いて滞在できる場所にあるホテル、AEONが近い。
バスターミナルと観光地の中間点に宿泊、どちらも1kmくらいの距離を地図上で確認していたのですが、道路事情を考えると、もう少し利便性を考えた方が良かったかもしれません。静かに滞在するには良い場所でした。
Menginap 2 malam pada Jan 2018

10/10 Cemerlang

Syuk, Malaysia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good conditions
Nice room,clean,nice staffs and good services. Better book early to get cheaper price.
Menginap 1 malam pada Jan 2018

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Value for money
price is reasonable considering our last minute booking. Once we entered the room, there was 'not so nice' smell, kind of smell of old wood. maybe from the old furniture. Suggest for management to put air freshener in the room to remove the smell.
Menginap 1 malam pada Jan 2018

6/10 Boleh diterima

dil, malacca

free breakfast incl
overall just okay. food for breakfast not so tasteful. the small cupcake is terrible. presentation is bad and the cake's itself is hard to chew. as far as I know a cake should be soft but this is hard. I am sorry.
Menginap 1 malam pada Jan 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Jan 2018

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kebersihan
Menginap 1 malam pada Dis 2017

6/10 Boleh diterima

Richard Yeo, Singapore

Sukakan: Kakitangan & perkhidmatan
Free parking. Easy to navigate if you drive. Prices reasonable
Menginap 2 malam pada Dis 2017

6/10 Boleh diterima

Pengembara yang disahkan

Limited parking space but overall is good. This hotel is really close to the city, and have to find uber or grab car.
Menginap 1 malam pada Dis 2017