Hotel Kembara di Madinah

"Good stay affected by the worst and laziest housekeeping I've ever experienced. Rooms were never cleaned before 4 pm despite several reminder calls a day. I stayed for 6 days and they only changed the sheets on day 5, only because I asked them to. To top it off, I told the room cleaner that I would leave a tip on my final morning. That was the only time in 6 days he bothered to show up in the morning. Shame on Pullman for hiring such lazy employees. Not staying here again. "

"Customer service "

"Ease of access"

"Excellent hotel the staff is very friendly specially the manager she solved the problem would love to stay there again en sha Alllah "

"Perfect stay for early morning departures and late pm arrivals "

"Pretty hotel "

"Excellent service from start to finish. With thanks to concierge Zafran and to all the amazing staff whose names I can't remember. They were all extremely friendly and helpful. The room was spacious, breakfast buffet was excellent, lifts were efficient. Well located, close to Raudhah. Really good price point and over delivered. "

"Gentleman at the front desk was extremely kind and helpful, even though it was 3am. The next morning we didn't have a hairdryer. Another gentleman came and apologised, even brought us 2 complimentary drinks as an apology from the cafe next door (which I also recommend....marshmallow pudding and the apple cake)"