2/10 Teruk
Alvina
7 Feb 2026
If I had to sum it up in one word — terrible.
If I go into detail, I was looking for a place for myself and my husband where we could get good service after a long, exhausting day.
We arrived for check-in almost at midnight.
I asked about parking. The girl at the front desk said parking was $40, but that she could give us a voucher for $35. Why confuse guests when the website clearly states $35?
I asked about breakfast — she said breakfast was not included and had to be paid separately at $25 per person, even though during booking it was clearly stated that breakfast was included.
Paid internet is another story altogether — the first time I’ve ever encountered this in a hotel. And if you need higher speed for gaming, please be kind enough to pay an extra $30+.
Fine.
She gave us the key and pointed us toward the elevator. We got to the correct floor, but there was no sign showing the direction to our room. I had to go back down and ask where our room was. She then pointed in a completely different direction, where there turned out to be another elevator.
We entered the room, turned on the lights, and saw that the floor was completely dirty. The cups and plates were dirty, there was someone else’s hair all over the floor, the bed I specifically chose as king size turned out to be a queen.
The heater was so noisy that it was impossible to sleep. We had to turn it on to warm up the room, then turn it off again — and repeat this all night because the room was cold.
I won’t ev
Alvina
Menginap 1 malam pada Jan 2026