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The Westin Miyako Kyoto

5.0 star property
A peaceful sanctuary near Kyoto's historic temples where travelers can relax in comfort while exploring Japanese cultural heritage

Choose dates to view prices

Located near Heian Shrine, The Westin Miyako Kyoto combines cultural proximity with comfort. Travelers can shop on-site, stroll through the garden, enjoy breakfast at one of three restaurants, and relax in the hot springs, spa tub, or with a massage after exploring.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM980
RM1,240 total
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

LCD TV

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

LCD TV

Junior Suite, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 2 Double Beds (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms

Living room

Luxury Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 2 Single Beds

Living room

Club Suite, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 2 Single Beds

Living room

Club Suite, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 100 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed

Living room

Club Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Higashiyama Ward, a neighbourhood in Kyoto, The Westin Miyako Kyoto is near a metro station. Yasaka Shrine and Heian Shrine are notable landmarks, and travellers looking to shop may want to visit Shijo Street and Pontocho Alley. Kyoto Municipal Zoo and Kyoto Gyoen National Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Kyoto travel guide
Map
1 Awataguchi Kachocho, Higashiyama, Kyoto, Kyoto, 605-0052

What's nearby

  • Nanzenji Temple showing religious aspects and a temple or place of worship
    Nanzen-ji Temple
    9 min walk - 0.8 km
  • Heian Shrine showing a temple or place of worship, heritage architecture and religious elements
    Heian Shrine
    11 min walk - 0.9 km
  • Yasaka Shrine featuring heritage architecture and a temple or place of worship
    Yasaka Shrine
    13 min walk - 1.1 km
  • Springtime in Kyoto's Gion district. #asia #japan #kyoto #gion #sakura #streetphotography #travel
    Shijo Street
    16 min walk - 1.4 km
  • Keage Incline
    3 min walk - 0.3 km

Getting around

  • Keage Station
    7 min walk
  • Sanjo Station
    20 min walk
  • Osaka (KIX-Kansai Intl.)
    112 min drive

Restaurants

  • Mayfair Tea Room
    4 min walk
  • Blue Bottle Coffee
    11 min walk
  • ウェスティン都ホテル京都 エグゼクティブクラブ ラウンジ(Westin Club Lounge)
    4 min walk
  • dominique bouchet kyoto 「le restaurant」
    2 min walk
  • 南禅寺順正
    10 min walk

About this property

The Westin Miyako Kyoto

Luxury hotel near Yasaka Shrine
Close to Heian Shrine and Pontocho Alley, The Westin Miyako Kyoto provides an indoor mineral hot spring (onsen), shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the hot springs or hot tub, and indulge in aromatherapy, a massage or a body treatment. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a hair salon.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Self-parking (surcharge), express check-out and a ballroom
  • A banquet hall, a porter/bellboy and a 24-hour front desk
Room features
All 266 individually furnished rooms feature perks such as premium bedding and air conditioning, in addition to amenities such as safes and bathrobes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate baths/showers and bidets
  • LCD TVs with digital channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining RAQOU
  • Bar ROKUZA
  • Le Teppanyaki
  • Tea Lounge MAYFAIR

Things to do

  • Health club
  • Hot spring
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 17,833 square feet of conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Facials
  • Hot spring
  • Hot springs open from 6:30 AM - 11:00 PM
  • In-room massages
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 1:00 PM to 9:00 PM
Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kyoto Miyako
Kyoto Westin
Kyoto Westin Miyako
Miyako Kyoto
Miyako Westin Kyoto
Westin Kyoto Miyako
Westin Miyako
Westin Miyako Hotel
Westin Miyako Hotel Kyoto
Westin Miyako Kyoto
Westin Miyako Kyoto Hotel
Westin Kyoto
The Westin Miyako Kyoto Hotel Kyoto
Kyoto Westin
Westin Kyoto
Westin Miyako Kyoto
The Westin Miyako Kyoto Hotel
The Westin Miyako Kyoto Kyoto
The Westin Miyako Kyoto Hotel Kyoto

Frequently asked questions

Does The Westin Miyako Kyoto have a pool?

Yes, this property has an indoor pool. Pool access is from 1:00 PM to 9:00 PM.

How much does it cost to stay at The Westin Miyako Kyoto?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin Miyako Kyoto on 9 Mar 2026 start from RM980, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Miyako Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Miyako Kyoto?

Self-parking is available for JPY 1500 per night.

What time is check-in at The Westin Miyako Kyoto?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Miyako Kyoto?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Westin Miyako Kyoto located?

Located in Higashiyama Ward, this luxury hotel is within a 15-minute walk of Keage Incline and Yasaka Shrine. Shijo Street and Heian Shrine are also within 1 mile (2 km). Keage Station is 7 minutes by foot and Higashiyama Station is 11 minutes.

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Reviews

The Westin Miyako Kyoto Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1004 reviews
Rating 8 - Good. 340 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here before and that’s why I returned, definelty a must stay in Kyoto. The views and breakfast are excellent!
Stayed 4 nights in Feb 2026

10/10 Excellent

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
Clean beautiful rooms, excellent spa.
Stayed 8 nights in Nov 2025

10/10 Excellent

catherine

We had a great stay. The hotel was well located in the city and
Stayed 3 nights in Oct 2025

10/10 Excellent

leslie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and next to subway station so convenient to get around
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon Nils Olov

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beautiful clean property. the spa was so relaxing
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
I would say everything was wonderful. The service of the employees was outstanding as usual. This was perhaps the most important thing.
Stayed 8 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a place that is relaxing
Stayed 3 nights in Apr 2025

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Affordable. Great staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s such an elegant and beautiful hotel. We thoroughly enjoyed our two night stay. The hotel was clean, and the staff were professional. And the breakfast was excellent. I love their tofu. Yum.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no possible way this should be a 4 star hotel…everything about this place is PERFECT! 10/10. The staff are so friendly and cater to your every need. We were upgraded to a garden view that was magnificent. They allowed us to check in early and check out late without issue. The property is amazing with several gardens and spas. The onsen really made this experience amazing- clean, quiet, relaxing! We also enjoyed massages at their spa. This hotel was so very well located, and even offered luggage transport from the train station as well as a shuttle service every 30 min. We had the BEST sushi recommendation by concierge for our best meal in Japan. Overall would recommend this hotel to everyone traveling to Kyoto and I wish we stayed for a WEEK! Best hotel experience. Will be back, undoubtedly!
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Amenities
Staff was accommodating, service oriented and wonderful. The value for this property is outstanding for what you get! The breakfast is awesome and a must to have included in your stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with friendly staff. Concierge seems weak.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and wonderful place to stay, the hot springs are amazing! There are shrines nearby, and the hotel is luxurious. The staff are very helpful and nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! Wonderful Hotel with an extraordinary Spa! Great Staff!
Stayed 3 nights in Mar 2025

8/10 Good

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general very good hotel, very bad spa services, great hot springs experience
Stayed 4 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable Stay at a Luxurious Hotel

Our trip to Kyoto was all the more memorable because of our luxurious stay at the Westin. The hotel was spotless, the staff were friendly, the spa was relaxing, the meals were delicious, and the room was very comfortable with all the modern amenities we could want.
Stayed 2 nights in Mar 2025

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa and grounds were tranquil and relaxing. Excellent services from the staff. I would definitely recommend this property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel situated close to a shrines and temples and shopping area. Convenient shuttle also available
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Beautiful hotel with a lovely Onsen. Beautiful, spacious, well-appointed room. Great location. It was my wife’s birthday and at the end of an excellent teppanyaki dinner the chef sent out a gorgeous dessert plate.
Birthday art
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheng Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Japanese style hotel. The service is professional. Will stay again next time.
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
onsen friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Extremely caring and friendly staff. Luxurious rooms and tremendous amenities - loved the onsen and spa. Only downside was a lack of less expensive options for casual dining or breakfast cafe if you preferred not to use buffet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we stayed at the entire trip, staff was tremendous and we were treated like royalty. There was a constant effort even when we didn’t need it to make sure we had the best experience. Everything was clean and the facilities were gorgeous
Stayed 2 nights in Dec 2024

10/10 Excellent

Nannette

The complete staff were so gracious and helpful, everyone went above and beyond customer service.
Stayed 1 night in Oct 2024