Hotel Rooms with Balcony in Kuah

"Our stay at this hotel was extremely disappointing and honestly felt like a complete waste of money and time. This was the most expensive hotel out of the three we stayed at during our honeymoon, and unfortunately it turned out to be the worst experience of the entire trip. From the moment we arrived, the service was poor. There was no welcome drink or warm hospitality, which was surprising considering the price and reputation of the hotel. The biggest issue, however, was the condition of the room. The room was dirty and poorly maintained, which is unacceptable for a hotel charging premium rates. When we complained about the cleanliness, the housekeeping staff came and simply wiped curry stains off the seat using their hand and left without properly cleaning or sanitizing the area. It was shocking and very unhygienic. We reported this to the reception staff, but initially they did not seem to care or take the matter seriously. Only after a long discussion did they agree to move us to another room, but unfortunately the replacement room was no better than the first one. The condition and overall quality were still far below expectations. This hotel completely ruined a significant part of our honeymoon experience. For the amount of money we paid, we expected comfort, cleanliness, and professional service, but instead we received poor hospitality, dirty rooms, and careless staff behavior. I would not recommend this hotel to anyone looking for a pleasant or memorable stay."

"We liked The Westin very much. Staff was excellent. Rock pool was nice. A very peaceful place to relax. We recommend this resort. Only one thing that I want to bring up is the room with balcony we booked said it was 585 square feet. I stayed in many 585 square feet rooms before. It was not. Maybe 385. Other than that, Westin Langkawi was very nice, with great people working there. Thank you!"

"Breakfast (buffet) was very good with a variety of dishes. Shuttle service was also very professional and fast. Room was comfortable and clean. Air conditioning worked well. There was enjoyable and pleasant atmosphere on the territory of the hotel."

"What a fantastic location, hotel and the staff were amazing, we will be going again."

"Hotel was nicely maintained, staff were excellent and food was good. Location is very good only 15 mins from the airport. "

"This place is amazing!!! The service is just incredible. We tried several restaurants and they were all great. The Spa was awesome! Hope we could stay longer. We would love to come back soon. "

"I stayed at this resort in Mar 2026. It is clean, quiet, & secluded. All staffs greeted us with a smile at all time, and they even personalized our 25th anniversary with decoration and a custom made key chain; a small but meaningful gesture. Room service & turn down service were great. Pool and beach are clean. The only thing that needs improvement is the food; it was not bad, but not eye opening either. We will definitely consider going back if we can."

"I had a wonderful stay here. The staff were extremely friendly and helpful throughout my visit. There’s also a restaurant downstairs that serves high-quality halal food. I would definitely recommend this place to anyone looking for accommodation in Langkawi, especially because of its very convenient location."

"Breakfast was a bit hit and miss. Items were slow to be replaced and sometimes did not appear at all ( like lettuce on the salad bar). Otherwise not much I can say to help management improve the place."