Hotel Dekat Kensico Dam Plaza

"After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

"Staff didn’t want anything to do with you, very unhappy crew, but whatever they weren’t traveling with me. Room was clean, breakfast was cold, coffee bitter, so I had yogurt, tea and hard boiled eggs. There’s lots of options, other than scrambled eggs & bacon. Everyone loved the make your own waffle station. I love that they have an indoor pool. Well kept and always a lifeguard present. This is my 2nd stay here, I will book again. Price is reasonable and convenient to where I like to go."

"Hotel was great and staff was very friendly. The valet parking is kind of a bummer although they were friendly…"

"The property is old/dated/in poor repair totally unlike any other Hampton Inn that I have stayed at. My ac unit was squeaking and when I called the front desk to see if we could change rooms the front desk told me to stay in the same room because if I switched to another room the ac may not work as well. Time to put some money into the place or close. You give Hampton Inn a bad name."

"This was a great stop for me and my family. It’s a holiday inn not a Hilton, but was Clean, comfortable, good location. We forgot a medication in the fridge and the front desk had it for us! Would stay here again, the staff is caring and responsive."

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"Clean room"

"Room was great"

"Bed lamps and phone were not working, and staff did not come to fix"

"It was nice staying there."

"I’m very disappointed with our stay. We’ve stayed here many times over the years and have never had a negative experience, which makes this visit especially disappointing. I’m not sure if it’s related to the ResortPass guests, but people were arriving as early as 8:00 a.m., placing towels on lounge chairs, and then leaving for hours without ever using the pool. As a result, there were virtually no chairs available for guests who were actually at the pool. To make matters worse, this morning...

"Place very clean ,have been there multiple times. The front lady one working day shift she need to bee more helpful and nice to guest. Beside the place is very good for the price. And the air A/C noise is an issue."

"Great option, specially for mid or long term stay!! Kitchenette and laudry facilities awesome!"

"Great place!"

"Staff are very helpful & nice. A kitchen set is complimentary & available upon request."

"Nothing was good at this location, staff absent in the front desk, dirty and smelly place and unable to stay due to allergics"

"The room was clean and the beds were comfortable. But we were disappointed with a few things: 1) We arrived to find the air conditioning not working. And even after they fixed the thermostat, the air conditioning did not dehumidify the room properly. 2) The room darkening shades were not long enough. They ended before the end of the wall. So they were not so room darkening. 3) We were billed twice for our stay."

"You get what you pay for - if you're just looking for a clean place to stay, they've got it covered for a good value (although they are currently undergoing a lot of renovations, so the common areas are a bit messier than the rooms). Not particularly convenient to anything, but parking is pretty cheap compared to other areas of Stamford. The team was very cheerful and helpful throughout check-in and our stay."

"Dog treats and water for pets."

"The staff are very friendly and helpful, and the hotel is very clean as you see in the pictures"