Hotels near Westchester County Center

"Great breakfast"

"Hotel grounds were nicely kept, but it seemed like the room hadn’t been looked at in a while. Lots of dust on the vents and the shower/tub had a real hard time draining. Staff at the front desk couldn’t provide me a bandaid and the bonvoy app wasn’t working which makes ordering food difficult. One day I was connected to person who took my order over the phone and delivered something close to what I ordered. The second day I called and then said it wasn’t possible to order on the phone but then connected me to a different number that went to voicemail. I was also really surprised to see that there was delivery fee for room service. I’m already paying to stay and for the rooms service. I’ve never seen a delivery fee for room service before. It made a cup of tea an $11 purchase which is wild. That’s a bigger delivery fee than most restaurants in the area."

"Lobby restaurant was great "

"The staff was so nice and the room was amazingly clean"

"Breakfast had good fresh items"

"Breakfast is pretty meager. Waffle maker not working. Overpriced. Better options at nearby diners."

"All nice and very good except the reception people.... not good"

"First day i got there the only one lady at the “front desk”completely ignore me by pretending she didn’t work there, unfortunately for her I stayed at the lobby longer that she had anticipated and had no option but to move behind the desk and ask me “if I needed help” I found that very disrespectful, after that day I never saw her again and for most my stay the staff was ok."

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."