Hard Rock Hotels Kampung Bagan Jermal hotels

"The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom."

"Room was clean and tidy. Comfortable for small family. New technology implemented in the room."

"The staff was very accommodating. "

"Staff are friendly and helpful"

"Excellent location. Second time I am here and I remain impressed."

"Brilliant "

"Love the hotel!! Room was amazing and so was the location - loved every part of my stay. Only little thing is that they make you pay a heritage fee around 3RM per night which we weren’t aware of."

"Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations.""

"Great location and staff , room was clean pool was bit small but was clean"