Kampung Kastam Hotels with Adjoining Rooms

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"

"The staff were amazing. My only critcisim is that the Rasa upgrade didnt meet my expectation. My room faced the carpark and the private breakfast didnt hit the mark as the food options are limited. The afternoon tea and drinks the food again is a let down. There are so many options around and in my opinion could be better!"

"Spacious rooms, excellent location and functionality.. Nothing spectacular, but everything avaliable and walking distance for everything. Grab to everywhere is less than 10 minutes. Highly recommended if you want to be in Georgetown "

"Clean rooms, supportive staff, good breakfast choices, and good wifi through out. "