Hotel Dekat Jessie 'Ma' Houston Park

"Just be aware when booking through third party sites, or at least follow up on the property site. I booked this room because it was close to a friend’s celebration that started 5p. Expedia had check in time for 3p and sent email confirmation for check in @ 3p. Arrived at 230 to see about a possible early check in since it was close to 3. Was told guaranteed check in is 4p (and to be fair it’s on their site.) Also, found out valet overnight is no longer available. My name was taken on a...

"Directions for parking not explained properly,there was no water available for purchase.Breakfast ten out at 8am and not replaced in a timely manner.Pool is too small and we were unable to enjoy it.Front desk was not accommodating.Overall bad experience"

"Terrible!"

"The person hosting the room is not responding to my messages"

"Standard hotel, nothing fancy. The room was clean but we had issues with the microwave. Alsp, the second floor is only accessed via stairs."

"Great location"

"CHOOSE SOMETHING ELSE: This establishment plays games and is not concerned with customer satisfaction. At check in the room that was reserved 3 months earlier was not available. They told a few stories that didn't add up. First, my room was not ready yet, so If I waited 15 minutes it would be ready. When I said "ok I'll wait" they changed their story and said there was actually a problem with the room. I requested another room of the same kind and they didn't have one. So, I offered to accept...

"I wanted to extend my stay in one day and was not able to do this online. I’ve asked the front desk multiple times to help out but they said they cannot and fully booked, though they did have empty rooms for the extra night. Very disappointing."

"Clean room, comfy bed, Starbucks next door, and the rail was super close."

"Pay for parking"

"Alex, and all the other staff here were very helpful, funny, and kind! Clean lobby, and enjoyed my stay for Unreal Fest 2026, and it was helpful to know the building was connected via a skybridge to the McCormick Convention Center!"

"My girlfriend and I really enjoy the location and how close it was to a lot of of the things we wanted to do and see. Also, it’s really close to the subway/metro line."

"Great, comfortable place to stay for our family trip with 4 adults and one toddler. The location was fantastic - we were walking distance to Museum Campus, Millennium park and the theater district. Highly recommend for anyone traveling with little ones - the washer/dryer, space and amenities made Sentral a really great home base for our family vacation."

"The room was discussing. There was hair in the refrigerator and the bathtub. The shower head did not work. And the scene kept leaking water. I also had to deal with a ant problem. And they only give you two thin blankets to sleep with."

"Very nice room, staff at front desk was ok. Valet was excellent."

"Excellent location"

"Awesome stay"

"I didn’t like that you had to share bathrooms and there was no tv. No kitchen or microwaves. The beds were comfortable and it is located near everything we wanted to do."

"Room was beautiful! Love the setup and City View will be booking here again in the future."

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...