Hotel berdekatan Imperial Gardens

"Lovely hotel, pleasant staff. Good bar downstairs & lively gin & juice"

"Roy the manager went over and above to help us during the check in process. Let us check in early as our room was ready. We were upgraded to a deluxe double room. The room was clean and extremely spacious had floor to ceiling windows in the bedroom and bathroom. So it felt light and airy. Lots of mod cons like a blue tooth radio and Nespresso coffee machine. Tea, coffee and hot chocolate and there was a bottle of milk and two bottles of water in the fridge. Lovely comfy bed and a great waterfall...

"Check in procedure was a bit unusual for me, if I’m honest. It took a couple of phone calls, emails and having to download their app. That said straightforward once you understood it. Paid offsite parking is a block away. Wouldn’t have been ideal if I’d had a suitcase to lug around. Parking and accommodation on separate invoices. I had clocked it not a hotel, but serviced boutique apartments. Location is great. Good choice of eateries close by. All said, now that I know what to expect...

"Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor "

"clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location "

"Super clean and comfortable. Great decor of space. "

"Excellent Red wine"

"The hotel was lovely. Room was great, comfortable. Bit disappointed breakfast was not included in the price I paid."

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"We visited Cheltenham with our 18 month old to go to a wedding. The building is a beautiful period property but there isn’t a lift, so request a 1st floor room if you have a lot of luggage! Room was beautiful and we had a lovely view of the park. "

"Staff was very accommodating and friendly. Breakfast was great."

"Check-in was quick and easy and the person on reception was friendly. The room was quite dated, but spotlessly clean and had everything we needed for a comfortable stay. The location was great, with plenty of pubs and places to eat close by. I felt our stay was extremely good value for money."

"Excellent hotel Well located Great breakfast and evening meals Good communal lounge areas Quirky specious room (double) Only downside was that we found the room very warm,(we had a couple of warm April days) there was a fan it didn’t really cool the room, just glad it wasn’t peak Summer. Limited parking onsite 4 spaces, but enough on street parking so no issue. Enjoyable stay overall."

"Very understaffed - staff that are employed are expected to do everyone’s job "

"Dirty"

"Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again."