4/10 Lemah
Philip
24 Jan 2026
Sukakan: Kebersihan, keadaan hartanah & kemudahan
I checked in and told reception my car was parked in front of the hotel, I gave my registration plate and they told me parking was valid until midday the following day. The next morning I found I had a parking ticket on the car. When I went back in to the hotel they told me that in front of the hotel was not covered. I informed them I was not told this when I checked in, even though I had said where I was parked and neither was I shown the map of valid parking areas which was now being shown to me. They didn’t offer to pay the fine and seemed sceptical that I was not shown the map or told that in front of the hotel was not covered. I felt offended that they doubted what I said. Why would I have parked there if I had been informed of this? An upsetting experience badly handled
Philip
Menginap 1 malam pada Jan 2026