Hotel Dekat The Brewery Quarter

"UNABLE TO CLIMB THE STAIRS WITH LUGGAGE AND NEEDED UPDATING"

"If you want to stay in a small characterful boutique hotel in a very pleasant area of Cheltenham then look no further. The hotel has a very welcoming feel and all members of staff we met were really helpful and pleasant. The hotel has a really lovely lounge area and if we were staying longer, I would have definitely used it as a quiet reading spot, likewise the small courtyard area adjacent to the restaurant. We stayed in Room 14 which was on the top floor of the hotel. As there is no lift,...

"Spotlessly clean. Very friendly staff. Lovely breakfast. Would definitely stay again "

"Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner."

"Top as always"

"We visited Cheltenham with our 18 month old to go to a wedding. The building is a beautiful period property but there isn’t a lift, so request a 1st floor room if you have a lot of luggage! Room was beautiful and we had a lovely view of the park. "

"Great location. Amazing breakfast."

"clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location "

"Excellent for the money, great for a one night stay, "

"Excellent in all areas the staff were super polite and helpful"

"It was an okay hotel. We paid for continental breakfast and there was barely any food left and the station was messy. Ended up ordering dishes at an extra charge. Not sure it was worth a £300 stay. "

"Dinner not good, below par. Veggie options very limited."

"Excellent location, friendly staff. Nice choice of milk for tea/coffee (full fat or semi skimmed)"

"Comfortable stay no helpful staff all done by numbers. A very tight booking out time at 1030."

"The room we stayed in was just right size and comfy, with fast Wi-Fi and everything we need. The bathroom was okay, but the shower area only had a curtain to keep things in, which wasn’t the best. The breakfast was great, with lots of hot food to choose from, and you could even order from the kitchen. The cleaning could use a bit more work, though—there were visible stains on the toilet and heavy stains on the tea kettle."

"Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street "