Hotel berdekatan Hoyo Azul

"My husband and I just got back from a fantastic trip! From the moment we arrived at this luxurious hotel, we were treated like royalty. The room was a great size and especially loved the large bathroom and shower. Just wanted to mention a shout out to our pool girl, Dionicia (Didi to us). She was the best and was always there each and every day with a smile on her beautiful face. Also to our activity guy, Alfred. What a great personality and really did his best to gather up people for...

"The property feels quite dated despite charging premium rates. Its five-star designation is misleading; it aligns more closely with a four-star experience. For context, the St. Regis next door clearly meets true five-star standards and highlights the difference. That said, the food quality at Eden Roc is very good, and the villas are spacious. However, the promotional images are somewhat misleading and don’t reflect the reality of most rooms. The beach, is beautiful, and we really enjoyed...

"amazing staff"

"The property was absolutely amazing. Multiple pools and beach area were always available. Food and beverage were off the charts. Staff could not have been more helpful."

"Rooms were nice and clean. Staff was amazing. Food was amazing. Many activities for kids."

"El menú de los restaurantes es muy limitado, pagas por el paquete prefert pero los restaurantes casi siempre están cerrado, solo abren dos por día. El tiempo de espera en los restaurantes es de hasta 1 hora, les falta personal. Tampoco informan que el sport bar lo tienen cerrado"

"Basically, a new property with a great value to stay and enjoy it amenities. Great Breakfast Buffet, 3 nice restaurants, beautiful view from the balcony and great service in the pools."

"Everyone was very accommodating. Transportation services were great and dining services were also excellent."

"Great experience, only suggestion is to have a washer and dryer for extended stays. Coffee maker was not functioning .. would definitely come back."

"Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10"

"Didn’t feel safe…room door looked like it had pry marks. Window in the bathroom that doesn’t look outside but looks like a tunnel. Pee was on the toilet"

"Beautiful hotel and views, clean room. The only problem was the beach, dirty and smelly water."

"Great time"

"More Coffee options or.machine"

"Quiet place and close to fast food places"

"I really like the taxi service at the hotel for safety was great"

"En sentido ganeral siempre apegados al valor pagado, la relación precio calidad va de la mano. Habitacion limpia y sin sorpresas como en la foto, cocina completa un plus. No tenia abanico en la sala, parece lo habian desmontado para reparación, y con el calor de verano que ya arranco en nuestro pais que el aire de la habitacion este programado en 23 es insuficiente. Personal excelente."

"The room only had 1 bed and the place was dirty and further than what the location said."