Hotel Kembara di Hatten City

"Nice, clean n friendly staff"

"Brand new expensive Hotel. Beautiful landscaping. Service is good. Food is average. Room is good but can be better. The bathroom lighting is not bright enough as their downlight is pointing at the toilet bowl not the mirror. Shower area is small and there is no rack to put shower gel and shampoo. It will be better to install it on the wall rather then giving those unrecyclable small bottle of shower gel and shampoo. Nevertheless we did have a pleasant stay at this new hotel. "

"Nice room design and clean room"

"Great accommodation at a cheaper price. Staff was attentive to customer request and friendly. "

"Hotel memang superb.breakfast banyak variety. Pool memang best. But please please improve your check in process as your staff took 15 mins for 1 guest to check in. It is too long"

"Aircond yg tak berapa sejuk, smam ada habuk dkt blower aircond. Tuala mandi nampak tak bersih sangat dan ada yg tak sirap air"

"Not good. Have cockroach when enter the room. Most important things is I booking the hotel "Euro Rich" through this Hotel.com, but it showing "GrandView Hotel" when I clicked in to book. I thought is a new name for the same hotel since I am from Kuching. Its very much different of GrandView Hotel compare to Euro Rich Hotel, especially the transport to town area. Please kindly check the link of the Hotel in Hotel.com so that the user can use the website for the right hotel booking in future."