"Had the traditional breakfasts which were fun and tasty. Facilities were well kept and nice. Staff was very nice and accommodating. Really good views of the lake too."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Iconic snow-capped peak dominates the skyline, offering hiking trails and stunning views from its summit. Nearby Lake Kawaguchi provides scenic boat rides and hot springs for relaxing after a day's climb.
"Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!"
"Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano).
Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air.
The onsen was clean and in excellent condition; lots of quality amenities.
Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse than Keurig, but the Japanese teas were very fine.
There were so many food options it is a little overwhelming but I think it would be nice to have a guide to introduce people to how you would do a curated kaiseki meal by course; so folks can enjoy some of that experience. "
"Don’t believe the one star reviews, this is an amazing, authentic experience with wonderful hosts.
The property is spotless - this is a mineral spa and there will be deposits on the spa baths. The food is wonderful but they will struggle with significant dietary restrictions. We don’t eat meat and confirmed a couple of times this was OK well before we arrived.
This is a Japanese resort. If you aren’t keen on an immersive experience this is not for you. The weather was terrible when we stayed and we still loved every minute. Including the wine bar!
Hot tip. Arrive early for the drumming show. Both nights we stayed were standing room. "
"I had a positive stay at this hotel. The staff were friendly and helpful. Upon arrival, even before the official check-in time, they kindly offered to store my luggage so I could begin sightseeing right away. They also provided a complimentary shuttle to the bus terminal, which was very convenient. It is an easy walk downhill from the bus station to the hotel, but carrying luggage back uphill can be a challenge—so the shuttle was much appreciated.
The room itself was clean, quiet, and comfortable, with excellent shower water pressure.
The spa facilities are a highlight, though each has its own character. The 6th-floor spa offers a beautiful view of the lake. It features a small outdoor warm bath (suitable for two) and a large indoor warm bath, but no sauna, steam bath, or cold plunge. The basement spa, on the other hand, is more extensive, with a large outdoor bath overlooking a stone waterfall, a spacious indoor warm bath, a cold plunge bath, and a sauna. The sauna was not operating during my early-morning visit at 6 a.m., though to be fair, this may have been due to the early hour.
The traditional Japanese breakfast was excellent, and the dining room provided a gorgeous view of the lake and surrounding mountains, making for a memorable start to the day.
Overall, this property offers great service, very good value, and an excellent location. I would gladly recommend it to other travelers."
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