Hotels in Galena Forest Estates, Reno

"Room 1856 We were surprised on check-in as the front desk clerks appeared to be a little confused. When we checked we noticed that there was a surreal amount of dust all over everything. We also noticed that there were no writing materials such as pad and paper which is always available and we needed it. While showering you could not keep from getting water outside of shower curtain which essentially barely met the floor. Additionally, the outlet near the window appeared to be dead as the light did not turn on and our devices did not charge. The bed was uncomfortable also. Lumpy 85% of the restaurants were closed/unavailable. For the price, the room wasn’t worth what we paid and hope that the GSR would compensate me on our next scheduled stay scheduled on April 20, 2026 or thereafter. The experience was undesirable. Kurt G Hallbach 603.892.0088"

"Seems silly, but not enough convient, accessible outlets for charging phones! We had to unplug bedside light behind matterss to use outlet! Staff was polite and helpfull with airconditioner issue! We would stay again! Location was great!"

"Everything was good except for the noise in the morning"

"There is cigarettes underneath the bed. They didn’t do a good job at cleaning the room. The headboard was ripped up and scratched up. You got there was no option to change my room to non-smoking. I only had smoking will not be staying there again."

"Navigating through casinos is confusing. No signs posted to direct you from one to another. Easy to get turned around. Staff made it more confusing."

"clean room"

"Loved it"

"Wifi didn't work last 4 days I was there. In room coffee was good.Carpet was stained and probably should be replaced. Casino smelled of heavy smoke and obviously was not well ventilated. Would not be my choice If I visited again. "

"Fine"