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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property
Luxury hotel connected to a railway/underground station in Florence with a full-service spa

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Enjoy dining in style with round tables and comfortable seating in this elegant space.
Experience the grandeur of our lobby, featuring a chandelier, plush armchairs, and a large framed painting.
Relax in a stylish lounge area with a plush sofa, elegant lamps, and a grand chandelier.
Relax in comfort with a large bed, round table, and wall-mounted mirrors.
Relax by the serene pool, taking in the breathtaking ocean views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Room service
The current price is RM2,078
RM2,366 total
includes taxes & fees
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double or Twin Room (Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room (Cozy)

1 bedroom, premium bedding, minibar, in-room safe

Room (Cozy)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (Bristol)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Bristol)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Bristol)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite

1 bedroom, premium bedding, minibar, in-room safe

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow menu
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds

View all photos for Suite Bristol

1 bedroom, premium bedding, minibar, in-room safe

Suite Bristol

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Presidential Suite Bristol

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite Bristol

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
  • 99 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite (Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Via Dei Pescioni 2, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Ponte Vecchio - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Uffizi Gallery - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪Hard Rock Cafe Italy SRL - ‬2 min walk
  • ‪Angel Roofbar & Dining - ‬1 min walk
  • ‪Colle Bereto - ‬1 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Procacci - ‬1 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury boutique hotel remodelled in 2021 and located near Ponte Vecchio
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on-site and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante Cocktai, features al fresco dining and dinner. In addition to a fireplace in reception and car hire on-site, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), wedding services and a lift
  • Concierge services, a 24-hour front desk and a banquet hall
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 89 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, bidets and baths or showers
  • 32-inch TVs with satellite channels
  • Childcare services, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

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Experience the grandeur of our lobby, featuring a reception desk, grand staircase, and ornate columns.

Bernini Palace

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,005 reviews
The price is RM1,475
RM1,703 total
includes taxes & fees
14 Jul - 15 Jul
Bernini Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante Cocktai

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (95 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Renovated entire property - April 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Self-parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 45 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of 11 Jul 2025, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on 29 Jul 2025 start from RM 2,078.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Helvetia & Bristol Firenze – Starhotels Collezione?

Self-parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Helvetia & Bristol Firenze – Starhotels Collezione located?

Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Strozzi Palace, Ponte Vecchio, and Cathedral of Santa Maria del Fiore. Uffizi Gallery and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.

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Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 345 out of 509 reviews
Rating 8 - Good. 114 out of 509 reviews
Rating 6 - Okay. 32 out of 509 reviews
Rating 4 - Poor. 11 out of 509 reviews
Rating 2 - Terrible. 7 out of 509 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ehab

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 class property
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025

10/10 Excellent

S B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Property is kept in clean immaculate condition with a wonderful spa. Situated within walking distance of all major attractions. An ideal property to explore Florence and offers good relaxation facilities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Florence.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Stayed 6 nights in Dec 2024

10/10 Excellent

ZORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay great location
Stayed 4 nights in Feb 2023

2/10 Terrible

Leonardo

Liked: Cleanliness, staff & service
I reserved and CONFIRMED by email one room with walking shower because I have a DISABILITIY. On arrival they said that they dont have one, and the only one cost 2.000 euros. After I found the email, they found the room that I have reserved, What kind of company tries to reap off one DISABLE man in front of the whole family. Horrible

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel! 2 minutes away from Duomo. Highly recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and attentive staff
Stayed 3 nights in Sep 2023

10/10 Excellent

soudabeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and great location

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well built hotel in a great area. Clean, nicely decorated, friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff are so helpful and kind… amazing spa and a great location.
Stayed 3 nights in Aug 2022

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable hotel! Our room was stunning and the hotel amenities especially the spa were out of this world!! Had the best time and enjoyed every moment of this luxurious hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good a 5 star hotel as anywhere in the world.
Stayed 1 night in Jan 2024