Cari Hotel di Torbay

"Room, balcony, bay view, maid, all staff. Excellent. Restaurant and food awful. Bar prices extortionate. No atmosphere in bar because no one was in due to prices. No atmosphere in restaurant. Hadn’t got a mix of ages. All old and and a high percentage with special needs which made it a depressing place. However all staff were young, helpful and very pleasant. Bay view to die for. Got no problem with old people or people with special needs but wished there was a good age mix. Felt as if we were...

"Huge comfortable bed. Great shower. Roof top bar"

"Vintage accomodation with nice views of Torquay Bay"

"Its high end with great decor and fab spa facilities. Our stay was somewhat spoiled by drunken guests and their friends in the next room making excessive noise and shouting between 12.30-2.30 am, keeping us awake, security was called twice to try and resolve and did offer us a rom change in the middle of the night which was not practical. On speaking to Harry the manager it appears this was not the only case that evening. The hotel should consider introducing a quiet policy after 12 with...

"The room had a smell like cat urine but looked clean.The person who first dealt with us was matter of fact no smile not welcoming and refused to give my husband a receipt until we left he also didn’t tell us it would be emailed to us.All the other staff were lovely the air conditioning was great breakfast average. Probably wouldn’t stay there again."

"Great position. Clean. Large room. Good breakfast. Would recommend."

"It’s fine, nice location"

"Went for one night . Really friendly staff and good location . Room was Executive Double. Nice and spacious with chairs sofa and good view . Bed was clean and tidy . Just room was a little dated and worn in places."

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"I got to my room and was told there was no breakfast available, i checked into my room and slept soundly"

"good location, helpful staff, car park"

"Nice, cheap clean place to stay. It's very basic but thats all we were after. If we were to stay in Torquay again, we would probably stay in the same hotel. Although be aware there are no plug sockets near the beds"

"The breakfast was ok, could be better"

"They lied and said it was a seafront but inside it wasn’t. Fan was very slow and low quality and it was a tiny desk fan. The room was hot as there was no ac and I couldn’t sleep due to heat."

"The whole of the place said disaster to us. The staff were very rude. They also didn’t even give a smile. The cleaning of the room was absolutely terrible. The inside of the cupboards where you put your clothes were all drips of coffee the pigeons you couldn’t open the window as they were just sat outside watching when we asked for help nobody seemed to have a clue what was going on. I am totally disappointed in the whole of the hotel itself. The pigeons were eaten off the table in the bistro....

"I really liked this hotel, it was our second visit but, they completely messed up our dinner. We pre ordered the roast pork but, unfortunately they ran out! We ended up with ham, egg and chips which was laughable, the ham looked like thinly sliced spam, the egg was overcooked and we had a few oven chips! It was so bad we got up and walked out, which i have never done before and I’m 67! I have emailed the hotel but, no reply! We won’t be going back!"

"Hotel a 3 minute walk to promenade,staff very pleasant and helpful. Down side……No on site car parking and building looking a little tired."

"All in all it is what you would expect from a three star hotel, nothing really awful and nothig really great. Most of the recption staff were friendly and helpful but unfortunately not all of them as one receptionist in particular made feel like a naughty school girl if I ever needed to ask her anything due to her curt and abrupt responses. The same is also true of the restaurant staff. While most of them were helpful and friendly some of the chefs who served the evening meals (which...