Cari Hotel di Kaunti San Bernardino

"It’s a shame how old the rooms are considering the location of the property. Also all the staff are new so was difficult getting anything done. Staff not very helpful."

"Clean and comfy"

"As with much of Big Bear, the buildings are older, but they are well maintained and rooms/condos are updated. It’s clean. Our lake view rooms had a lake view. My only drawback is that parking is tight, barely enough spaces and we were here during the week. Otherwise - great, and if we return to the area, we would stay here again."

"It is at convenient location and staff was nice and breakfast was okay it is the same thing everything single day, if you stay more than 3 days you will eat the same thing every day, and when had an issue with the tv and we call to check the tv and cable but they came and they said they will be back and never return I reported to the lobby the day I left because we waiting for 2 days."

"It was clean. Everyone was friendly."

"Clean and nice place to stay, affordable prices."

"All good"

"Amazing!"

"Had an amazing stay here, will definitely book here again. Super beautiful inside and out. Rooms were very clean, the staff was so patient and helpful. Highly recommend!"

"The rooms are unique and fun to stay in for a night or two. I'd recommend booking one of the larger units, as the smaller rooms appear like they could feel cramped. The views from the bed and private patio are excellent, and the overall design of the property is impressive. Unfortunately, the hotel is not yet firing on all cylinders. We checked in on a Saturday and weren't able to access our room until 5:00 PM. Many other guests appeared to be experiencing the same issue. As a result, we missed...

"Loved the smooth experience checking in and out. Rooms were clean."

"We enjoyed our stay and didn’t have any problems while we were there. This a self-checkin place, so we didn’t meet any staff but everything was well explained and provided in advance that we didn’t need to contact them. The location is also a few minutes from the village, which is very convenient. The one thing that we were not prepared for was the coyote screams in the middle of night, but now that we know how they sound like we won’t be scared next time."

"Good"

"There is no one in the office to check us in. The wifi doesn't work. I contacted staff and they texted back "I will check now". The next day I asked back and no response. The original text asked us to take trash out to the dumpster next to the house, but there isn't a dumpster. The hot tub and pool are both empty and dry. There are lots of ants and spiders in the rooms."

"The room was very very modern it felt like a new build apartment rather than a hotel the staff was super friendly and helpful the bathroom and the room itself were huge!"

"Parking with loud music, cars with flat tires, dog barking in close by unit, homeless guy walking around, fire truck and paramedics arriving.......... bathroom with broken paper holder, bed sheets with spots, small holes (overused!!!) "

"Staff Sam is amazingly fabulous A big thanks to him …. The AC is too loud and the curtains are not sun blocked. So, it wake me up in the early morning."

"Room was clean, but the facility was very rundown. No restaurants open no pool access it was locked. I would not advise staying there smelled like smoke in our room and in the hallways."

"Staff and hotel are a joke. Should be a “Motel”"

"As of June 2026, the pictures don't reflect it's true condition. We stayed in room 17, (lake view) which is rundown and needs improvement. The main door and hardware are interior grade and didn't feel secure. In the pictures, note the 'wetbar' and TV location. The 32" TV is more than 15' from the beds, like you need binoculars to view it. Our bath vanity was loose from the wall and had no hot water. The shower tile had more grout repairs than original grout. And the single light fixture left...