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"Beach chairs cost $150 per and you have to get up at 5:45am if you want a pool chair. The pool was dirty"

"We had a room on the top floor with a full ocean view, it was amazing! Our room had a full kitchen and living area and two balcony access points. There was a washer and dryer on our floor which was very convenient. The only thing I wish the hotel had was a full restaurant. They had a little cafeteria style place which was nice but having a sit down dinner spot would have been amazing. The location was fantastic! My son loved the waterslide in the pool and the beach was right there. I didn't love that they charged $15/day to rent low back beach chairs, we just sat on towels on the beach instead. The bar was great, pricey, but so is everything in Hawaii. I would absolutely come back to this resort. The staff was wonderful! "

"Great massage at spa"

"Clean rooms on a beautiful property. The staff was friendly and we truly felt on vacation here. Whalers Village was so close by and convenient. "

"Great value hotel. Will definitely stay again "

"The property is gorgeous. Large hotel, beautifully decorated, gorgeous pools especially the kids pool which had slides even fun for adults. They also let you use the pool at the Hyatt vacation club which was perfect for us. The buffet breakfast was outstanding. Really delicious food and the most beautiful scenery with a waterfall, pond and swans. If there was a complaint the only thing is the beach portion was a little short but if you walk next door they have a bigger beach that you can access. Our room was an ocean front view and quite large. Very comfortable and beautiful view. The staff was excellent as well. We will be back. Loved it! "

"We enjoyed our stay but the big negative is that there is no hot tub for kids. So our kids got cold sometimes when swimming but there was no where for them to warm up. This don’t feel family friendly. But the pools were gorgeous and the it was all very beautiful and welcoming outside of that one issue. "

"Getting there the staff was rude"

"yes"