Cari Hotel di Kanton Lucerne

"Stayed 1 night in May 2026. Location was ok - we took bus from train station to Casino-Palace stop and then walked the remainder. Hotel is located up hill and could be difficult to access by foot with heavy luggage. Room was a good size and had beautiful panoramic views of the lake and city. No air conditioning, but with windows open and using provided fan, we were comfortable. Would have preferred to receive Lucerne visitor pass prior to check in so we could have used it for the bus ride...

"Good location at a reasonable price. Bus service is free, bus we had to figure that out. Also city WiFi is sponsored by hotels but never got it working."

"Our stay at Hotel des Balances was exceptional from the moment we arrived. We traveled during the railroad strike coming from Italy, and Vanessa at reception immediately brought a sense of calm and reassurance during what could have been a very stressful arrival. Our reservation was fully prepared, check-in was seamless, and the professionalism shown by the staff throughout our stay never wavered. The room itself was spectacular. Beautifully maintained, comfortable, and thoughtfully prepared...

"The location across the train station was very convenient. The room was not at all cozy or similar to what I had booked. Also there was no air conditioning with very temps."

"Excellent staff, original decor. Highly recommend"

"Friendly staffs and clean room with great location."

"Your hotel was one of the best we have ever stayed Staff exceptional and food at the restaurant incredible Thank you for a delightful stay hope to be back soon George"

"View of Lake Lucerne was amazing -great windows and balcony facing the lake. Free bus fare within Lucerne was very helpful. Breakfast was great. The door to the room stopped working (it did not lock) and was not repaired during our stay - communication with 3 different staff members about this issue was not very helpful."

"Great location! Clean rooms and the cafe below had great service and delicious food!"

"A stunning hotel! Everything was lovely, the room, the amenities, the views and location. I would stay again 10/10"

"Nice people staffing service highly recommend highly recommend recommended"

"Convenient location. Very helpful staff. We were allowed to check in before the allocated time. Clean rooms and decent breakfast. Would stay there again."

"Very clean and helpful staff. Definitely would stay here again."

"Nice, clean, basic hotel within a 5-minute walk from the Lucerne Train Station. The chapel bridge (Kapellbrücke) and riverside restaurants are within a 10-minute stroll from the hotel. Air conditioning worked fine as it was really necessary with the heat and humidity at the end of May."

"The hotel location is quite good, very easy to get around. The room is spacious, clean and comfort. The breakfast is so good with lots of choice. Staffs are helpful and friendly. Highly recommend this hotel to everyone."

"The location is perfect, staff was very helpful and room was clean, no issues at all."

"The staff were very helpful. Great location. Basic standard double/twin bed - you can request different pillows if you don’t like the feather pillows. Bathroom shower needs upkeep as there was mold/milldew throughout the corners and edges."

"Great location"