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Hotel Royal Luzern

3.0 star property
Hotel with a bar, near Swiss Transportation Museum

Choose dates to view prices

Photo gallery for Hotel Royal Luzern

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Lobby
Exterior
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services
The current price is RM1,164
RM1,255 total
includes taxes & fees
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Digital channels
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Digital channels
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 3 min walk - 0.2 km
  • Lion Monument - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 15 min walk - 1.3 km
  • Chapel Bridge - 17 min walk - 1.5 km
  • KKL Lucerne - 19 min walk - 1.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Grand Casino Luzern - ‬7 min walk
  • ‪MOzern - ‬7 min walk
  • ‪Juliette Sharing Brasserie - ‬8 min walk
  • ‪Vesper - ‬10 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬11 min walk

About this property

Hotel Royal Luzern

Hotel near Swiss Transportation Museum
Close to Chapel Bridge, Hotel Royal Luzern provides amenities, such as a terrace and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), bike parking and outdoor furniture
  • A lift, a front desk safe and a banquet hall
  • Multilingual staff, luggage storage and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Royal Luzern include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 50-cm TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Royal Luzern?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Royal Luzern on 15 Sept 2025 start from RM 1,163.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Royal Luzern?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade, Swiss Transportation Museum, and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

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Hotel Royal Luzern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 147 reviews
Rating 8 - Good. 34 out of 147 reviews
Rating 6 - Okay. 14 out of 147 reviews
Rating 4 - Poor. 10 out of 147 reviews
Rating 2 - Terrible. 6 out of 147 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely place to stay with our room having a view of the lake. The staff were very nice and welcoming. The only negative, I would say was the variety of food on the menu was not very extensive leaving us to find somewhere else to dine. However this did not take away from how lovely the hotel was.
View from our room.
View from our room.
Piano in reception.
Stayed 2 nights in Jul 2025

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great views of lake Luzern from beautiful terrace. Great staff, clean but small room(normal).
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy Brookhart

Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing and everyone was so friendly, especially Arrot (please forgive the spelling who worked the front desk when we checked in. The view was amazing. We enjoyed sitting on the lower balcony for a drink and in the mornings we drank coffee on our balcony from our room. The breakfast buffet had lots to offer as well and was a great option when in a hurry.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay. Top notch and the entire family agreed. We had ages 19 to 75 and 3 rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with great views of the lake. It may be difficult to find and walking to it with suitcases would be hard. We stayed in the triple room. It is a small space but worked fine for us. It tales just a few minutes to reach the main train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2025

6/10 Okay

Gemma

Liked: Cleanliness
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Stayed 3 nights in Jul 2025

6/10 Okay

Dorothy

Liked: Staff & service
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Stayed 2 nights in Jul 2025

6/10 Okay

stephen

Disliked: Amenities, property conditions & facilities
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
Stayed 4 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Stayed 3 nights in Jun 2025

10/10 Excellent

Jing Jia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Stayed 2 nights in May 2025

4/10 Poor

stephen

Disliked: Property conditions & facilities
Staff very helpful but location not good to many stairs and hill to far from main city centre
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from our room in the corner of the historic building. The rooms were fine, public area pleasant. But nobody much stayed around as no dinner was available. Long hilly walk to town centre, so we drove. Nothing much in the vicinity of the hotel. Parking was expensive
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Front desk reception greeted us like family. Hotel is as lovely as the pictures on the web and the views were amazing. It is located on a hill and easy acces to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

This hotel is on the hillside and small room with almost no equipments to heat foods. Good view and that is all.
Stayed 1 night in May 2025

10/10 Excellent

DHARSHINI

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view of the lake from my room. Hotel was very clean and charming. Arad was very helpful. He provided a lot of valuable information. For example, when you pay for the city taxes, you can also ride the city bus for free. He was very hospitable. The city is clean and absolutely beautiful We had a wonderful stay!
Stayed 8 nights in May 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities
Nice concierge George. Made pizza for my birthday with candle. Supper friendly and helpful.
Stayed 1 night in May 2025

2/10 Terrible

Christine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately this beautiful property with a beautiful view could only be reached by taxi or walking up a very steep hill from public transportation. No air conditioning,not enough plugs in room. Either TV or fan could be used. No place to plug in coffee maker. Promise of more plugs and better TV service coming in future.
Stayed 4 nights in Aug 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two and walk to the main city is very easy Overall great experience with check in desk and check out
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
We were blessed with a room that had a balcony and a window. We had a spectacular view of the mountains and the lake. We had dinner at the hotel the first night and Rarish our waiter was excellent. The only thing missing is it had no breakfast included. This is why I gave it a 4 stars.
Stayed 2 nights in May 2025

10/10 Excellent

PHILIPPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here. The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.
Stayed 1 night in Jul 2025