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"Hotel staffs are nice with professionalism. Interior decor and amenities are right on spots. Food is amazing & private Onsen is marvelous!"

"Good Service and English is good from the customer service. "

"The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so. "

"全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。"

"Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!"

"Had the best stay! Will be back!"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"The staff and property were incredible."

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Family friendly onsen"

"Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return"

"Beautiful little place overlooking lake toya. Whata a vuew "

"Great location and staff were courteous."

"Excellent staff! Clean and spacious rooms, fantastic breakfast!"

"Best outdoor onsen experience! The buffet is amazing as well. Highly recommended for those who could arrive by car. "

"All in one hotel. Free car parking, buffet dinner and breakfast was great, beautiful views of Lake Toya, onsite onsen, friendly staff. Room was clean. Would recommend and also return."

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"Very good and the staff we’re all pleasant. "

"Location was fantastic, Hosts were exceptional and the breakfasts were excellent."