Cari Hotel di Daerah Usu

"Physical facilities are excellent but I find soft skills of staff somewhat average, maybe because of labour shortage. Still, customers are paying a premium for an experience which is below expectations "

"Good Service and English is good from the customer service. "

"どの部屋からも洞爺湖が望め、特にお風呂は眺めといい設備や備品　清潔感何もかも素晴らしい"

"已第二次入住，酒店的員工態度，服務，食物，和設施依然很好保持水準!"

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"スタッフの方もとても親切でした！"

"客房乾淨、餐廳選擇很多、滑雪場很棒、員工都很友善"

"Amenities were top."

"노천 온천이 너무 좋았어요!! 직원들도 친절하고 개인적으로는 서양식 객실이 좋았습니다~"

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth...

"Family friendly onsen"

"Stayed 2 nights at this hotel. The breakfast and dinner for both days are the same! They should improve on their breakfast and dinner. "

"とても清潔で、広々リビング 最新の家電少し分かりにくい 全体的には、大満足です 又利用したい"

"Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu. "

"Great location and staff were courteous."

"My family had an enjoyable time here!"

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"