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WE Hotel Toya

Property class: 3

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Travelers find serenity at WE Hotel Toya on Lake Toya's shores. Enjoy relaxing massages, complimentary self-serve breakfast, WiFi, two bars, an on-site restaurant, and practical amenities like luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is RM1,156
RM1,276 total
13 May - 14 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for King Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room With Lake View

  • Sleeps 2

View all photos for Twin Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room With Lake View

  • Sleeps 2

View all photos for Twin Room, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room, Lake View

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds, Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room, 3 Single Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Villa

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Standard Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Villa

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa

Living area

Deluxe Villa

  • Sleeps 6

Standard Villa

  • Sleeps 4

View all photos for Triple Room With Lake View

Premium bedding, down duvets, pillow-top beds, in-room safe

Triple Room With Lake View

  • Sleeps 3
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About the area

Located in Toyako, WE Hotel Toya is on a lake. Toyako Hot Spring and Rusutsu Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya. Sobetsujohokanai and Toyako Forest Museum are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Toyako travel guide
Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802

What's nearby

  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    17 min walk - 1.4 km
  • Shikotsu-Toya National Park
    Shikotsu-Toya National Park
    3 min drive - 1.4 km
  • Toyako Onsen
    Toyako Onsen
    16 min drive - 13.6 km
  • Rusutsu Resort
    Rusutsu Resort
    33 min drive - 26.0 km
  • Toyako Hot Spring
    17 min drive - 14.6 km

Getting around

  • Toya Station
    25 min drive
  • New Chitose Airport (CTS)
    104 min drive

Restaurants

  • 江戸打ち そばらぼ
    8 min drive
  • Blossom Coffee
    13 min drive
  • 波の音
    13 min drive
  • The 洞爺
    14 min drive
  • あい川
    13 min drive

About this property

WE Hotel Toya

Hotel near Lake Toya
An indoor mineral hot spring (onsen), 2 bars and a restaurant are just a few of the amenities provided at WE Hotel Toya. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Local cuisine breakfast (surcharge), a vending machine and luggage storage
  • A front desk safe, a 24-hour front desk and a gift shop
Room features
All 55 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • 29-inch LCD TVs with digital channels
  • Fridges, electric kettles and heating

Similar properties

View from property
The Lake View Toya Nonokaze Resort
Toyako
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 652 reviews
The price is RM1,266
RM1,537 total
24 May - 25 May
The Lake View Toya Nonokaze Resort
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

Is WE Hotel Toya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at WE Hotel Toya?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at WE Hotel Toya on 13 May 2026 start from RM1,156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at WE Hotel Toya?

Self-parking is free at this property.

What time is check-in at WE Hotel Toya?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at WE Hotel Toya?

Checkout is at 10:00 AM.

Where is WE Hotel Toya located?

Situated on a lake, this hotel is within 1 mi (2 km) of Shikotsu-Toya National Park and Lake Toya. Usuzanfunka Memorial Park and Toyako Hot Spring are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

WE Hotel Toya Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 118 out of 194 reviews
Rating 8 - Good. 51 out of 194 reviews
Rating 6 - Okay. 15 out of 194 reviews
Rating 4 - Poor. 7 out of 194 reviews
Rating 2 - Terrible. 3 out of 194 reviews

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Qiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amana

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Ting Yan Tinnie

Liked: Cleanliness, staff & service, amenities
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tung Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice to see the great view.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Shao Wu Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Teng Hui Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Verified

8/10 Good

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Stayed 1 night in Aug 2023
Verified

8/10 Good

So Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Tan Hwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful view
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John Gusti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice onsen.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Petur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JIWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

WING YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan
Verified

8/10 Good

Anabela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Stayed 2 nights in Jan 2026