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Lake Toya Tsuruga Resort Hikari no uta

4.0 star property
Lake Toya's natural beauty surrounds this resort where guests cycle scenic trails, stroll tranquil gardens, rejuvenate at the spa, and dine with stunning views

Choose dates to view prices

Lake Toya Tsuruga Resort Hikari no uta, near its namesake lake, offers a peaceful retreat with gardens and spa treatments. Guests can explore the scenic area by bike, dine at two restaurants, enjoy drinks at the bar, or use the gym. The relaxing atmosphere earns praise.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM1,515
RM1,681 total
29 May - 30 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property at least 5 days prior to check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Lake Toya Tsuruga Resort Hikari no uta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Lake Toya Tsuruga Resort Hikari no uta?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Lake Toya Tsuruga Resort Hikari no uta on 29 May 2026 start from RM1,515, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lake Toya Tsuruga Resort Hikari no uta?

Valet parking is free at this property.

What time is check-in at Lake Toya Tsuruga Resort Hikari no uta?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Toya Tsuruga Resort Hikari no uta?

Checkout is at 11:00 AM.

Where is Lake Toya Tsuruga Resort Hikari no uta located?

Situated in a national park, this spa hotel is 1.2 mi (1.9 km) from Showa-shinzan and 1.6 mi (2.6 km) from Lake Toya. Showashinzan Ropeway and Toyako Onsen are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 36 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great views, food, comfort 10/10
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing ambience, great service and top-notch food
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Yan Kit, Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay. private onsen on your own terrace is such an unforgettable excellent experience
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unforgettable stay at Lake Toya Tsuruga Resort Hikari no Uta. The views of Lake Toya are breathtaking, our room with private onsen was perfect, and the food was incredible - we had one night of Japanese in a private room and one night of french in the main dining room. The staff were warm, attentive, and made us feel completely at home. Highly recommend for anyone looking to relax and soak in the beauty of Hokkaido.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

SiewHuay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in procedure is smooth and quick. The resort amenities and hotel ground is beautiful. Food wise, for dinner and breakfast is well presented but taste wise is just ok. It would be nice if the hotel offer 2 types of pillow as the one offered is too soft.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Dr Ridzwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somewhat confused on the concept..

Physical facilities are excellent but I find soft skills of staff somewhat average, maybe because of labour shortage. Still, customers are paying a premium for an experience which is below expectations
Bedroom
Music room
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are nice with professionalism. Interior decor and amenities are right on spots. Food is amazing & private Onsen is marvelous!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view, great staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Amenities
The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fuk Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rita H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met more than all my expectations
Stayed 2 nights in May 2025
Verified

8/10 Good

Liang-Lin

Liked: Cleanliness, amenities, property conditions & facilities
A new property in the Lake Toya area, but away from the main streets. Wonderful architectural design though slight understaffed, with many of them not as properly trained as other hotels of this calibre in Japan. Lovely rooms and in-room onsen (select rooms).
Stayed 1 night in Aug 2023
Verified

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty good but the wagyu from the dinner was not good
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Chay Ling

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay but totally not worth the price

For the price paid and 5 star rating, staff is extremely inflexible with their arrangements. - room cleaning is limited to up to 1pm and cannot be delayed further or changed if sight seeing plans change - dinner and breakfast timings must be fix one day in advance in 30min intervals forcing you to stick to your plan and unable to relax on a whim. Ironic for a 5 star ryokan that wants you to relax and enjoy the facilities - dinner is great but not worth the near US$800 price point. There are better ryokans out there that serve better food for half the price albeit at lesser portions (doesn’t matter when you are full at dish 7/9 of their keiseki) - default dinner menu is French and require top ups to Japanese Kaiseki or Teppanyaki. A bit of a downer consider the price paid
Breakfast is decent but there are better ones out there.
Kaiseki Dinner
Kaiseki Dinner
Kaiseki Dinner
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Ling Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常喜歡整個飯店的設計和服務人員的服務，若是晚餐點有更多選擇就更棒了！
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chun-Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有別以往溫泉飯店的懷石料理，太棒了
世外桃源
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしいと思います
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mei-Ti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

享受渡假時光的好去處！

環境與服務都非常優質，讓人感到十分舒適。房內設有溫泉設施可以隨時享受放鬆的時光，並且還能從房內觀賞到美麗的洞爺湖景色和絢爛的煙火，令人印象深刻。工作人員非常有禮貌且友善，能夠熱心地協助解決各種問題，讓人感受到貼心的服務。不過，晚餐的法式料理的部分或許還有提升的空間，期待未來能有更好的體驗。
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Chieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
５月に４泊しました。開業一周年だったようで、特別ライブイベントが開催されていたりと良いタイミングでの滞在でした。館内の規模はちょうどよく、各所にアート作品が展示してあり、部屋までの廊下を歩くのでさえ、飽きさせません。こだたりを感じるしつらえ、演出が日常を忘れさせてくれました。客室露天風呂のテラスはゆったりとしており、そこから眺める洞爺湖・羊蹄山・中島の景色は絶景です。広い空を感じ、静寂に包まれ、風の音を感じ、究極のリラックス空間でした。 客室のアメニティの中で、これは嬉しいと思ったのが、 胃腸薬です。恐らく女性スタッフのアイディアなのかな？と想像しました。また、冷蔵庫には毎日異なるスウィーツが入っていました。（初日だけかな？と思っていたので驚きました。）美味しかったです。 大抵どのホテルもコーヒーメーカーはおいてありますが、こちらはペットボトルのお水が惜しげもなく置いてあるのはいいですね。けち臭さを感じません（笑） 当初４日ともにディナーはフレンチにしてましたが、ホテルの方から和食に変更も可能と連絡を頂いたので、１日だけ和食に変更しました。３日間はフレンチということで、毎日内容の異なるメニューでレベルが非常に高く、美しく、毎食堪能しました。朝食はハーフ・ブッフェで、ブッフェコーナーの品々が良かったです。（やたら品数は多いが、食べたいものがないところが多い）細かいことですが、レストランのある階の廊下には、配膳台がありましたが、それも景観を損なわない工夫がしてるのも良いですね。空間の統一を徹底しているのが伺えます。 スタッフの方は、イベントの案内の声掛けをさりげなくしてくださったり、食事の際の会話を聞いていたようで、情報提供してくださったりと心配りがすばらしかったです。とっても充実＆リラックスする事ができました。また是非再訪したいです。
Stayed 4 nights in May 2024
Verified

8/10 Good

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
できて間もない綺麗なホテル。 露天風呂付きの部屋２泊でしたが、部屋が1階で、洞爺湖側なのにほぼ見えないのが残念。　鶴賀リゾートのグループの中では、食事はトップクラスで　朝も夜も素晴らしい。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目の宿泊。同じホテルグループでは素晴らしい接客と配慮だと思います。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yuanzhi

Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kit

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

YING TUNG

Stayed 1 night in Jan 2026