Cari Hotel di Daerah Pierce

"Excellent customer service. "

"Nice room but pillows are uncomfortable and air conditioner did not seem to cool. Would have liked a robe for going to pool. Some hotels have in room. I guess you have to ask when you check in at this one. "

"Staff was very friendly and helpful."

"This is my 3rd time ataying here. I will be back when i need a hotel in the area.i love the restaurant it had. "

"NA"

"We chose this property for it's location. We appreciated our vehicle being in a locked secure parking area. Our TV didn't work when we arrived back late on our first night, and the front desk gal came up and tried to help, but when that didn't work, she gave us a new room (and personally checked to see if the TV was working!) Our beds and bedding were 100% comfortable, and the water pressure in the shower was awesome!! A good stay!"

"Good"

"The hotel needs a good cleaning. The staff were very standoff’ish and seemed to go out of their way to ignore everyone. Refreshment center was a mess, and no one seemed to be refreshing or restocking it !!!"

"Room was perfectly cleaned on arrivle, good upgrades to the room like apps on the tv and a keurig coffee maker there werent enough towels but the staff was quick and friendly to provide more as needed."

"Loved our stay. We were well taken care of, JD was so kind and caring, and welcomed us and oriented us well for 3 days of fun. Thank you JD and the Crystal Hotels team!"

"Staff was helpful, room was clean upon appearance, but my mom and I were both bit by bedbugs on 3/29/26. We stayed in room 408 and didn’t notice bites until we had checked out and left. Unfortunate this is the first time this has ever happened to us, and we have been staying at this property for over 25 years, even before it was a casino. "

"We had an extended stay here and it was pleasant! We had our crazy toddler and service dog and they created a enjoyable stay. Magdalena was kimd and courteous and always making sure our stay was doing good!"

"The room was clean, and the bed comfortable. It was a quiet property and the breakfast was great, with a nice selection of food. We would stay here again in the future."

"Front desk help was awesome!"

"Really lovely room - much bigger than we anticipated! Best free hotel breakfast I've experienced. We were at an event at Puyallup fairgrounds and this was an excellent place to stay!"

"After the recent remodel, this is a great, affordable option. The on site restaurant and bar is fantastic, and the rooms are fresh and comfortable. They did a great job updated this property and is now my go to hotel with an awesome location as well being close to bars and restaurants. "

"Great stay for March. Quiet and snowing. Fireplace was a nice touch. "

"Very good"

"Rooms are very old and run-down, very little updated. Fixtures mismatched throughout and falling apart. Rooms are very smokey and dry due to indoor wood-burning stoves. LOTS of cobwebs throughout room."

"They have a wonderful continental breakfast. The hotel is in a very safe area and it has anything that you could possibly need in a stay over."