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"Friendly staff and quiet room."

"Easy parking"

"Great service"

"Dirty room. Stains on chair and bed, sticky floor. Weird smell in lobby and room. "

"The room was clean and comfortable and the hotel has a nice courtyard pool area. On a 3-night stay, our room wasn’t cleaned once (and we were never told there wouldn’t be). There are no safes in the rooms. Also, parking became a huge issue at night because several large trucks/trailers took up dozens of spots. The location is very convenient. I definitely would’ve given a better rating if the few issues above hadn’t arisen."

"This room was an upgrade from the rooms I usually get and it outdid my expectations. I raved about the rooms before, but somehow they outdid it with the 2 king bedroom with the city view. Great place and will keep on visiting in the future."

"My first room had no ac and had roaches in the tub. They did move me into a better room. Staff was super nice. Theres no coffee maker in the rooms or ice machine on site. Overall i wasnt impressed with the hotel. I was however very happy with the great and friendly staff."

"Great affordable place to stay while in Tenn."

"Rooms were spotless, and the front desk receptionist was kind and helpful both at check in and check out. We plan on using Tru by Hilton again in the future. There's none out there as unique and enjoyable! Thank you for the extra attention to details!"