Hotel Dekat Dataran St. Helen

"Super hotel bar for relaxing at the end of stay. Pretty rooms and excellent, attentive staff"

"Great property. Very conveniently located 5 minutes walk away from the train station and 10 minutes walk from major destinations. Live music at the bar was a great surprise. All amenities you'd expect from an older establishment, everything in well working conditions, some upgrades may be necessary but mainly esthetics and not function. The staff are extremely polite and accommodating. I'd definately stay here again if ever back in York."

"A wonderful, clean,air condtioned room and staff can be contacted 24/7 if any problems. Bed was very comfortable and being left a small bottle of milk in the fridge was a nice touch. Parking was no problem at all in front of buillding. Did have any food but all looked lovely. Would definately recommend."

"Overall outstanding interior, location, clean, service and free snack. "

"Comoda con personale molto cordiale e accogliente"

"Staff were very helpful and friendly. I had a very comfortable stay."

"Extremely pleasant and helpful staff. The noise level in the room was low, and the rooms very clean, and staff provided clean towels daily and free refreshment."

"Don’t have a/c in the room and the beds are not comfortable"

"The staff at Ascot House were great. The breakfasts are pretty much set with some exceptions if you don't like something, the chef tries to accommodate when it's possible which is a great thing to be able to offer. The owner June does a great job with keeping Ascot House friendly and accessible to all people. We had a lovely time staying here and visiting York."

"room ok staff good but no food in hotel "

"Todo muy bien, recomendado y personal amable… Solo un poco más de atención durante la noche"

"Great location in centre of York. Drinks and food very expensive. Breakfast OK - had much better. Staff very officious."

"The positives: This hotel is in a GREAT location, and the staff was friendly. The included breakfast was nice. The negatives: The room was the tiniest room I have EVER seen in my life - no place to even leave a suitcase open. The bed was the only place with room to open it, so I had to get out what I wanted and zip it back up each time. If that had been the only issue, I would be rating this better, however, this room was FILTHY, with huge piles of dust and giant wads of other people's hair all...

"The staff are amazing, nothing to much trouble, fantastic people"

"Great location for exploring beautiful York. Really comfortable room - lovely bathroom!"

"Fine stay with nearest to York centre"

"Great character"

"Was disappointed to find that there was no available gym in the hotel, even though it is advertised as such. The sofa bed in the room was broken, as was the air-conditioning. Staff attempted to fix it but didn’t make a difference. When we visited, there was a pile of mattresses sitting in the lobby. Surely there’s a better way to manage this. We shared our complaints with staff at the hotel but they showed little interest so I hope management will take note "

"I recently stayed at Hotel du Vin York and, to be fair, the stay itself was pleasant overall. The room was comfortable, the hotel has a nice atmosphere, and I paid for one of the top-tier rooms expecting a premium experience consistent with previous stays I’ve had not only here, but at other Hotel du Vin properties across the country. Unfortunately, the experience was overshadowed by an issue involving my vehicle during the stay, which has since cost me more than £30 in car washes, over an hour...