Hotels in Crucecita, Santa María Huatulco

"This is a pretty hotel. Very large. The beaches are wonderful, especially for children. The room was a good size. The Club room was nice to have. The staff if very friendly and attentive. Probably the best staff of any All Inclusive that I have been to. I really only have a few concerns. Check in took a long time. Only two people checking in people. The pool is a good size but few chairs. My biggest complaint is the food. I understand that All Inclusive food is never great. So my expectations are low. But the restaurants are bad, especially the Mexican and the Seafood. (Whoever thought coconut encrusted shrimp and meat was a good idea should be fired.) The steakhouse wasn’t bad. Surprisingly the buffet actually had the best food. But still not great. Simple food prepared properly is all I ask for. I don’t need extravagant food cooked poorly. Even though we really enjoyed the hotel I am not sure I would return. "

"I was disappointed with security, I had a hose running through my bathroom window while ch was not secure. And after seeing that check the room window which was unlocked. Also the shower area was very slippery."

"Mis vacaciones de cumpleaños fueron como si estuviera en un lugar con ambulantes pero los ambulantes fueron el staff muy insistentes de tomar una plática con la agencia de viajes HYATT❌ de verdad pésima calidad de no poder andar libre por los pasillos o ir a comer es real mente agotador y desagradable el tener que lidiar con personas así cuando son vacaciones deberían respetar la decisión de cada persona. No volvería En la limpieza mi duvet estaba sucio 🤢"

"Clean room"

"Good"

"Hotel well maintained, staff so helpful . Breakfast delicious . I will stay here again for sure. "

"Friendly staff"

"I did not receive the information to check in "

"Excellent Bed but ac didn't work well"