Ascott Chinatown hotels

"Great location, clean rooms, well-maintained premises. Most importantly, observant and proactive staff. From front desk to security staff, everyone we met was friendly and helpful. Highly recommend!"

"Great location. Super helpful staff and great accommodations. Highly recommend!"

"Our arrival was good given top floor level 8 so fair to good views of the sea ( paid for extra when booking the ticket price) The hotel is ‘mature’ lets say. Seasoned not old.. it requires some updating but not to lose its heritage feel. Rooms smaller than expected but has most modern features you need. Perhaps a duplicate of usb or c-2-c ports beside both sides of the bed would be useful for couples having similar technology that requires charging! Food was good - we chose b&b as local food is great, fresh & cheap too so saved lots of ringgits! All staff pleasant friendly & professional and happy to help. Pool is small and family friendly no shouty children thank goodness but small families enjoying the precious quality time spent together in sunshine & luxury. Grab taxis were a blessing and cheap enough to get you where you need to be so used them daily. Recommend using @GetYourGuide tour with G-Shen for the Penang Hill tour - worth every penny & learned so much from him! We stayed 8 days and loved everyday even the exhilarating lightning storms across the sea in front of our balcony! They were alternating evenings after sunset in April. Shangri la hotels are good.. would like to experience all their hotels around the world eventually! *if they’re reading!!😀"

"The pool wasn’t open, otherwise it’s a beautiful hotel right in the centre of the old town."

"Great stay Great food Helpful staff"

"Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again."

"Spacious rooms, excellent location and functionality.. Nothing spectacular, but everything avaliable and walking distance for everything. Grab to everywhere is less than 10 minutes. Highly recommended if you want to be in Georgetown "

"Gorgeous hotel and beautiful room for a very good price. Prob the best hotel on our Malaysian travels. Amazing rooftop swimming pool (with crazy see through bottom) and rooftop bar with stunning views. Downside was no breakfast available at hotel but they offered a free morning bus service into town and suggested food places for breakfast. 5 stars and would definitely recommend xx"

"Location was good, staff was excellent, and building seems to be in good condition. However the room was tiny, and it could be noisy due to the bathroom sewage/drain system. Breakfast was okay and it was included in the room. Biggest problem was the tiny tiny room which normally seen in Japanese biz hotel in big cities. But this was in Penang. In room 206, the split AC fan blows directly to the bed, which make sleeping a big problem. The room was so tiny, the AC unit cannot be located anywhere else. "