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The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout curtains
Lobby
Dining
Lobby sitting area
Front of property
The Willows Hotel offers a cozy retreat near Lake Michigan with boutique charm. Relax by the lobby fireplace after exploring, and stay connected with in-room WiFi. Concierge services and luggage storage ensure a hassle-free stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is RM534
RM627 total
includes taxes & fees
18 Nov - 19 Nov

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout curtains

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Lakeview, a neighbourhood in Chicago, The Willows Hotel is near a metro station and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Field Museum of Natural History and Chicago Museum of Science and Industry are not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Chicago travel guideOpens in a new window
Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 1.4 km
  • Lincoln Park Zoo - 19 min walk - 1.6 km
  • Wrigley Field - 3 min drive - 2.8 km
  • Michigan Avenue - 5 min drive - 4.6 km
  • Navy Pier - 9 min drive - 7.4 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Duke Of Perth - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in reception and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A lift, luggage storage and a vending machine
  • A front desk safe, coffee/tea in reception and concierge services
  • A 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 55 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, housekeeping and desks

Similar properties

Front of property

The Majestic Hotel

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
8.6 out of 10, Excellent, 1,024 reviews
The price is RM534
RM627 total
includes taxes & fees
24 Nov - 25 Nov
The Majestic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 26 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on 18 Nov 2025 start from RM 534.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Willows Hotel?

Checkout is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 miles (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

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The Willows Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1028 reviews
Rating 8 - Good. 268 out of 1028 reviews
Rating 6 - Okay. 133 out of 1028 reviews
Rating 4 - Poor. 69 out of 1028 reviews
Rating 2 - Terrible. 29 out of 1028 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint hotel in nice area with shops and restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of many thing to do & parking was convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room | Staff | Shops nearby
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there when in Chicago for Cubs games. Great neighborhood, good access to running area, and easy walk to Wrigley Field.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our new Hotel while in Chicago. Front desk attendant very helpful and friendly. Quiet, clean and very charming.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The hotel was very comfortable - especially liked the robes!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was welcoming and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great location.
Stayed 1 night in Sep 2025

8/10 Good

Anthony William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, building is old and tired and could use updating. Location is ideal in the Lakeview East neighborhood.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Room was nicely sized and very clean. Staff was attentive and friendly. Check in and out was simple. Would stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Very safe
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean
Stayed 3 nights in Aug 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities
Not enough to do within walking distance
Stayed 3 nights in Oct 2025

4/10 Poor

Gia

Disliked: Amenities, property conditions & facilities
Facilities were dark, worn and dingy with builder grade furniture. No decor or amenities. Motel-like atmosphere for an average of $600/night. Area was walkable and staff were nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Great stay
Stayed 1 night in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Good, solid, basic accommodation. No frills, no breakfast, room cleaned only on request. Pleasant, walkable neighbourhood close to bus lines. A decent choice if you want to be in North Eastern Chicago.
Stayed 4 nights in Sep 2025

8/10 Good

Qin

Liked: Staff & service, amenities
Rooms can be cleaner.
Stayed 8 nights in Jul 2025

6/10 Okay

Laice

Disliked: Cleanliness, staff & service, property conditions & facilities
Property itself was quaint, but staff was not as warm or welcoming.
Stayed 1 night in Sep 2025

6/10 Okay

Jamie

Neighborhood had unique buildings
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky small hotel in a great neighborhood of Chicago. Perfect to walk to Cubs game.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, terrific location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again if coming to Chicago but not staying downtown. Close to Lake Michigan and plenty of dining options. Area around hotel was quiet and safe.
Stayed 2 nights in Jul 2025