Oasis Palm - All Inclusive

4.0 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

Close to Langosta Beach and Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace and a playground. This property is a great place to bask in the sun with a beachfront location and kayaking. Indulge in aromatherapy, a manicure/pedicure and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a hair salon and an arcade/games room.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Superior Room

  • Sleeps 4
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About the area

Located on the beach, Oasis Palm - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider Extreme Adventure, or check out an event or a game at Beto Avila Baseball Stadium. Take the opportunity to explore the area for water adventures such as snorkelling and other activities like golfing.
Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Jardín del Arte - 1 min walk - 0.1 km
  • Escénica Tower - 3 min walk - 0.3 km
  • Langosta Beach - 8 min walk - 0.7 km
  • Playa Tortugas - 11 min walk - 1.0 km
  • Tortuga Beach - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪Wink Lobby Bar - ‬6 min walk
  • ‪The White Box Gastrobar - ‬2 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Silk City - ‬6 min walk

About this property

Oasis Palm - All Inclusive

Upscale all-inclusive property near Langosta Beach
Close to Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace and a playground. With amenities such as a beachfront location and kayaking, this property is the perfect place to soak up the sun. Indulge in aromatherapy, a manicure/pedicure and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Express check-out, babysitting (surcharge) and a porter/bellboy
  • Massage treatment rooms, ATM/banking services and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 4.58 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Oasis Palm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oasis Palm - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oasis Palm - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Oasis Palm - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, surfing/body boarding, volleyball and more.

Where is Oasis Palm - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Playa Tortugas and Nichupté Lagoon are also within 15 minutes.

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Reviews

Oasis Palm - All Inclusive Reviews

6.6

7.2

Cleanliness

2.0

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 298 out of 1015 reviews
Rating 8 - Good. 212 out of 1015 reviews
Rating 6 - Okay. 179 out of 1015 reviews
Rating 4 - Poor. 137 out of 1015 reviews
Rating 2 - Terrible. 189 out of 1015 reviews

Reviews

8/10 Good

Shamit

Liked: Amenities
Disliked: Cleanliness
Room very ordinary but great food, amenities, entertainment was amazing...
Stayed 4 nights in Dec 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025

4/10 Poor

Tiffeny

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Stayed 7 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place!
Stayed 4 nights in Dec 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
Stayed 5 nights in Jun 2025

8/10 Good

Heidy Socorro

Liked: Cleanliness, amenities, property conditions & facilities
I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sunil Godson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort has full entertainment through out the day.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in general was so good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Abdassamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families with small kids
Stayed 17 nights in Feb 2025

2/10 Terrible

MITUL

Disliked: Amenities, property conditions & facilities
Our stay at Oasis Palm – All Inclusive (Dec 24–29, 2025) was disappointing and not worth the price. The arrival and check-in process was extremely disorganized. Entry to the property was confusing, and check-in was split into two separate lines—one for registration and another for room key activation—each taking nearly an hour. There was no welcome drink, water, seating, or clear guidance, and staff were not helpful or comfortable communicating in English. After a long journey, the lack of support and poor guest handling was frustrating. The room was a decent size but very basic, with missing amenities on day one, no bathroom lock, no shower door, a non-functional locker, and foul-smelling bathroom water. Food service was another major issue: despite advertising multiple restaurants, reservations were only in person with 1–2 hour waits, leaving guests dependent on one crowded buffet with repetitive food and very limited vegetarian options. We had to eat outside the resort on multiple days. Access to drinking water was difficult, bar options were limited with long queues, and beach chairs were insufficient and poorly managed. Overall, the resort does not deliver a true all-inclusive experience and does not justify the cost. I would not recommend this property.
Stayed 5 nights in Dec 2025

10/10 Excellent

Azucena yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super sweet and friendly
Stayed 3 nights in Jan 2025

8/10 Good

Salheddine

Good for kids
Stayed 8 nights in Apr 2025

8/10 Good

Imad Awny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 6 nights in Mar 2025

2/10 Terrible

MEGAN

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were clean and nice. The staff was the worst from the minute we arrived until we left.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will extremely nice and engaging. My overall experience was very pleasant
Stayed 5 nights in Feb 2025

10/10 Excellent

Celia

I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
Stayed 3 nights in Mar 2025

10/10 Excellent

Borko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good for money, there is probable more fancy all inclusive but this is good for price. Room are little old but don't smell bad or something and hygienes is good so will recommend is fun for kids. Has many restaurants to change feel like in small town
Stayed 6 nights in May 2025

6/10 Okay

Jorge Gonzalez

Liked: Staff & service, amenities
The hotel itself was great. Just the app to do reservations for dinner never worked. Asked staff regarding this no other solution for dinner reservations so we had to eat Dinner buffet all week without getting to try anything more. Drinks and bars and pool where amazing.
Stayed 8 nights in Apr 2025

8/10 Good

andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilites are ok, the public washrooms need better attention, the staff if very friendly and professional, food is ok, rooms are a little old but the cleaning staff does a good cleaning every day… it’s worth the price
Stayed 7 nights in Nov 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the beach. Always calm. Great for kids and adult who does not like waves
Stayed 7 nights in Feb 2025

10/10 Excellent

Abraham

Liked: Amenities
Disliked: Cleanliness
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
Stayed 5 nights in May 2025

6/10 Okay

Kayla

Liked: Cleanliness
Food wasn’t good. Pool bars close early
Stayed 5 nights in Mar 2025

4/10 Poor

ricardo

Liked: Cleanliness, amenities
Disliked: Staff & service
My bad with money and cell phone was stolen at the pool area so be careful if u guys go not safe for belonging . But they have great food options
Stayed 4 nights in Mar 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the amenities, kids club was great. Restaurants had great selection. Wish the sales staff had been completely honest and up front. As we were told the Oasis bucks could get two 25min massages where as it only covered part of one. Likewise the tours said the Xal-ha was a 1 hr bus ride and it was actually 1.75hpura away and I found that misleading and annoying.
Stayed 7 nights in Apr 2025

10/10 Excellent

Bhrooz Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for family we are a familof 5 with 3 kids they just love it and enjoyed alot and the food options amazing and so delicious Mexico for sure im coming back staff amazing you know what everything is just excellent for the family keep it up i made alot of friends Roony amazing guy Enrique best Raul the best and help me with my situation he knows what I mean LOL and Mr Aldo too amazing keep it up guys my first trip in Mexico for the first time was just amazing.
Stayed 7 nights in Jan 2025