Hotel Keluarga di Banff

"Property has great location. Travel by Roam bus is very accessible. The rooms are big enough to accommodate a family. The hot tub and sauna are great addition to the property and are very well maintained. A microwave in the room would not hurt as an addition ( microwave is located at first floor and there is only 1 available). There are helpful staff and there are also not so helpful. Overall, I’d recommend the property. It is clean and well maintained."

"Parking was complicated and we feel that the hotel should have communicated that in more detail before our stay, but it was all good once we worked it out. Parking is directly beneath the hotel in their underground parking (for a fee) or you can park in a parkade close by. The staff were so friendly and very helpful. They booked our tickets for the Banff Gondola for the next day, taking the weather into consideration. Told us where we could pick up the free bus - very clear & easy instructions....

"The hotel and service is outstanding! The dinner at Vermillion was phenomenal. Daniel was a terrific server and made us feel so welcome. It was the best meal we had all week in Banff and Jasper. It made for a great way to end a 50th birthday trip."

"Our room"

"Fitness center is tiny, room was very stuffy and close to the road."

"This place made us feel home the location is best very convenient for food and activities the staff was out standing they have the bestest service i have ever seen parking was very convenient the rooms were so clean. And its closer to all the places its a happening spot righ in downtown worth every penny and i suggest all My friends and family to stay at peaks if they wanna have the best experience of banff"

"The location was good. We were able to walk downtown and didn’t need to use a car. They also provided you with bus passes so you could take the bus downtown. There’s only one air-conditioning in the living room area and none in the bedroom so you need to leave the bedroom doors open in order to get air-conditioned into the back rooms. There was no information in the room regarding where you could get breakfast or where the pool was located, etc. the furniture was a bit worn but comfortable. The...