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Tunnel Mountain Resort

3.5 star property
Families find relaxation at this welcoming resort near Banff National Park, where bike rentals make it easy to explore the magnificent mountain landscapes

Choose dates to view prices

Tunnel Mountain Resort in Banff offers family-friendly accommodations with an indoor pool, playground, and on-site mountain biking trails. Enjoy the sauna, steam room, free in-room WiFi, bike rentals, BBQ grills, and luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services
The current price is RM950
RM1,076 total
includes taxes & fees
25 May - 26 May

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About this property

Tunnel Mountain Resort

  • Family-friendly lodge near Banff Centre for Arts and Creativity
  • A playground, dry cleaning/laundry services and a gym are just a few of the amenities provided at Tunnel Mountain Resort. Adventurous travellers may like the hiking/biking trails at this lodge. For some rest and relaxation, visit the sauna or the steam room. In addition to a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • A free local area shuttle, bike hire and barbecues
    • Luggage storage, concierge services and multilingual staff
    • Guest reviews speak highly of the family-friendly amenities, helpful staff and location
  • Room features
  • All 105 rooms offer amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and hairdryers
    • TVs with cable channels
    • Fridges, microwaves and toasters

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Banff Rocky Mountain Resort
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  • Parking included
8.0 out of 10, Very good, 2,929 reviews
The price is RM1,008
RM1,141 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 23 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Does Tunnel Mountain Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tunnel Mountain Resort?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on 25 May 2026 start from RM950, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tunnel Mountain Resort pet-friendly?

Yes, this lodge allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Tunnel Mountain Resort?

Self-parking is free at this property.

What time is check-in at Tunnel Mountain Resort?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Tunnel Mountain Resort?

Checkout is at 11 AM.

Where is Tunnel Mountain Resort located?

This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Surprise Corner, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Victoria Glacier and Bow River are also within 15 minutes. Banff Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1280 out of 2063 reviews
Rating 8 - Good. 519 out of 2063 reviews
Rating 6 - Okay. 173 out of 2063 reviews
Rating 4 - Poor. 53 out of 2063 reviews
Rating 2 - Terrible. 38 out of 2063 reviews

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a group or a family. The only dissapointing thing was that there was no hot tub available. Nice location and great views from some of the rooms.
Stayed 1 night in May 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and good amenities for the family.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms with well-stocked kitchen!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Min Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and staff was very friendly. There were enough parking spots while we were staying.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the top of tunnel mountain. It was nice and quiet, and our stay included bus passes so we could take the bus into the downtown area - there is a bus stop directly outside the hotel. Pet friendly as well!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
A very enjoyable stay with a beautiful mountain view. Our place was fairly clean just some wear and tear from the years which of course is to be expected. We really loved every minute of our cute cozy cabin style loft!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Crista-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a pet friendly cabin for a few days, great check in, nice cabin, nice to have a closed in patio
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was extremely comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to this hotel because they treat our dogs so well, the mountain cabin is amazing, great fireplace free firewood, always accommodating and great staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great secluded hotel up in the mountains close to many paths and hiking trails. Went for a few days with my dog to get some fresh air and unwind a little. We saw lots of different wildlife and enjoyed having fires and cooking in the well equipped small kitchen in our room.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and cozy space. Very good for family! Will be here next time
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, great amenities.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Amenities were limited but we were able to use the hot tub at the neighbouring resort.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in the pet friendly cabin. It was very comfortable, well appointed and easy to take the dog for a walk.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at Tunnel Mountain. Staff have always treated myself and my wife with professional and kindness. It is our go to resort in Banff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness
Clean room the staff were friendly and helpful. Enjoyed the wood fire at night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room was great, staff very courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Amazing stay. The staff was amazing as well and I will be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Room includes a full kitchen with large fridge, stove and even dishwasher! Living room includes a real fireplace, table for 4, couch with 2 ottomans, TV. Private balcony. Super clean. Highly recommend. Would come here again for sure.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Even though we have pets one of onus has a pet dander allergy and had no issues at all! Staff were friendly and helpful! Will be returning
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was great for our family of five. The bus system was so easy to get on and off and get to where we needed to go. We went to the local ski resorts and had no problem getting there without a car. It was nice to have a kitchen and be able to make breakfast and some dinners as well. The staff was always friendly to help when needed.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean updated room. Staff were very friendly!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Harman

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
There were some greasy finger prints that were left on the glass railing leading up to the loft master room upon arrival. The upstairs toilet has a hard time flushing. The bath tub did not drain correctly and the blinds were very difficult to operate. The staff was absolutely amazing, the lot was kept in a tidy fashion. The rooms were super quiet, could not hear anything happening outside or in adjacent rooms. Overall this was a great experience! The wood burning fireplace is a great touch.! Highly recommend, will book again when we’re in the area!
Stayed 4 nights in May 2026
Verified

6/10 Okay

Sonja

Liked: Staff & service
Overall the hotel was decent value for dollar. Free bus passes with the accommodation was great for helping you get around town without having to worry about parking. The bus schedule was easy to understand and readily available from hotel staff. Parking at the hotel is a little cramped and not well suited for larger trucks and vehicles.
Stayed 3 nights in Mar 2026