Pulau Wau Romantic Holidays

This was a lovely, luxurious place to stay. Truly a 5* hotel. + Very clean everywhere + Staff were extremely friendly and helpful and went above and beyond to help + Excellent amenities, especially the dive centre + Food was nice + Pools were great + Buggy service was useful + Good location for a variety of activities + WiFi coverage was excellent - On site retail could be improved - TV was unreliable (this didn't matter to us much) - No labelling of food allergens: The buffet at Dapur was nice however limited for Gluten Free travellers. They did not have GF pasta and could not make GF crepes. There also seemed to be a big lack of understanding regarding cross contamination/GF. When I asked on the first day what was suitable for me, a chef came out and pointed at a few dishes saying "maybe" and shrugging. I was pretty much left to guess. They did make me GF pancakes/waffles for breakfast however this took a long time to arrive. One chef (Mi?) was really good and actually told me I couldn't have the GF waffles due to cross contamination despite being given them the day before by a different person. I did get sick once after eating something that was "maybe" GF (it wasn't!) Overall, we enjoyed our stay

This was a lovely, luxurious place to stay. Truly a 5* hotel. + Very clean everywhere + Staff were extremely friendly and helpful and went above and beyond to help + Excellent amenities, especially the dive centre + Food was nice + Pools were great + Buggy service was useful + Good location for a variety of activities + WiFi coverage was excellent - On site retail could be improved - TV was unreliable (this didn't matter to us much) - No labelling of food allergens: The buffet at Dapur was nice however limited for Gluten Free travellers. They did not have GF pasta and could not make GF crepes. There also seemed to be a big lack of understanding regarding cross contamination/GF. When I asked on the first day what was suitable for me, a chef came out and pointed at a few dishes saying "maybe" and shrugging. I was pretty much left to guess. They did make me GF pancakes/waffles for breakfast however this took a long time to arrive. One chef (Mi?) was really good and actually told me I couldn't have the GF waffles due to cross contamination despite being given them the day before by a different person. I did get sick once after eating something that was "maybe" GF (it wasn't!) Overall, we enjoyed our stay