Hotel Butik di Xcaret

"Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin"

"Let me start with the positives. The staff are absolutely great. They are happy, gracious and, responsive and overall make for a very pleasant atmosphere. The food is phenomenal. From basic nachos and burgers, if that's what you feel like, to elevated breakfast and lunch, to top notch star-level dinners. If you're looking for quiet and privacy, with under 200 rooms, this is the place. There are no late night parties. Solo travelers, were left alone by others - unless they wanted to engage. There...

"Great Staff"

"Where to begin! Beautiful, relaxing experience. Claudia & Juan were so welcoming, helpful, and kind. Assisted with great humour and spirit for everything I needed. I already miss Chef Miguel's breakfasts. Such a wonderful way to start each day; especially when it can be hard to eat later in the day, when it's hot. The room was lovely. My only complaint is outside the hotel's control- nearby business has very loud music and thumping bass until late. The ambience is worth a bit of missed sleep...

"We loved this place. The location is on a quiet street but close to everything. The staff were so helpful. The property is so pretty and on on-site restaurant right on the beach was a great addition. "

"The condo unit was great. We stayed in a 2 bedroom unit and it was fabulous to have so much space as a family and 2 bathrooms, which was gret with our teenage daughter! The location was perfect - a very short walk to Quinta Avenida, the main shopping, restaurant and nightlife street and yet it was perfectly quiet at night once we closed the balcony doors. It felt very safe and secure and the cleaning service was excellent. There were, however, a few things though that wasn't quite what we were...