"Hotels.com offered an upgrade to a suite which I accepted and was confirmed in writing. Upon check-in was told that Hotels.com frequently do this even if the property is fully booked. Very disappointing.
Room was ok. Quiet. Awful smell emanating from the toilet though."
"Outstanding stay. Room very clean and very happy. Staff always helpful. Easy to park across the road in big car park. Nice stroll to the centre. Would stay again."