Thank you so much! We are so glad that you enjoyed your stay with us.

Thank you! We are glad to hear that you enjoyed your stay with us.

We are very disappointed to hear that this guest did not have a five star experience on our farm. Yes, without a doubt, we offer a very different experience from staying at a chain hotel. We are a husband and wife team offering a farm stay experience on our working farm. We do ask that guests throw their trash away at the end of their stay so that we can offer a later check-out time in the cabins (11am). The dumpsters are close to the parking area, and easy to do before leaving the farm. We are aware that the locks on the cabin doors can be a bit tricky. We are actually replacing all of our doors next month. But until then, we give very specific instructions on how to lock the door in our check-in email and also ask guests to please contact us if they have any problems at all. We wish this guest made us aware of their difficulties that they were having with the doors, but sadly they did not tell us. We could have easily showed them how to lock the door. We have extremely fast fiber optic WIFI in every cabin. We feel that this satisfies most people's entertainment needs. We do not list a TV as an amenity for the cabin in our Expedia listing or on our website. Unfortunately, we cannot control how closely people read our listing before booking a stay on our farm. Everyday, we are very busy getting ready for new guests to arrive at the farm. When guests arrive before their listed check-in time, we are sometimes caught off guard. These guests arrived over two hours early. The check-in time is listed on our Expedia listing, our website and our check-in email. We cannot be sure that all guests will see the listed check-in time even though it is listed in several places. We never communicated directly with this guest before their stay, so for this reason, we called the guest on the morning of their arrival to check in with them regarding their stay on the farm. The guest did not have an updated phone number on their reservation, or an email address, so we were unable to successfully contact them. We are truly sorry if we did not sound friendly enough on the phone, we were just not expecting anyone to be arriving so early and we were in the middle of getting the cabin prepped for their arrival. We apologize for not sounding welcoming on the phone. Had this guest provided a way for us to contact them when they booked the reservation, we would have sent them an email with very detailed instructions about check-in and other important information needed to make their stay more comfortable, as we do with all of our guests on the day they are arriving on the farm.

Thank you for your review.

Thank you so much for your review and we hope to see you again sometime in the future!