Hotels near Whitewater Preserve

"The pools were for the most part good. The main pool was very dirty throughout the day and no one was there to clean it. We complained to the lifeguard who was away from his post the majority of the time doing who knows what. We have been there multiple times in the past and the lifeguard always maintained things and was always present, so I’m not sure what happened with that expectation but it was a definite issue."

"The Staff had done good at being nice and professional yet the management has failed them they don't have enough support to handle the front desk."

"We love staying here. We are returning customers."

"i asked for a room with a microwave and the front desk woman made it seem like i was being difficult and basically told me she was goin to get one and failed miserably after asking multiple times. she was just terrible and really didnt care. normally the hotel is not bad for a motel 6. i had a good stay the first time i was there. oh yeah they really need a new router, the internet connection is terrible, you have to reconnect like every half hour."

"Great property with unique concept in North America. I had best time of my life. Thank you."

"Eccentric is the right word to describe this place. It was clean and well stocked with towels etc. I found myself fascinated by the decor, it obviously took some time and effort to do. We absolutely loved it. Then there is the view, watching the sun set behind the mountains in the evening or the mountains slowly being illuminated by the sun as it rose, what an incredible sight as you ate breakfast or dinner. We didn’t use the patio as there was a heatwave while we were there but it looked like a lovely place to gather in nice weather. It’s not right in the middle of everything but it’s close enough that the attractions are only 20-30 minutes away. Groceries and restaurants are only five minutes away. I would definitely book this place again it I were going back to the area. It’s close enough to everything and the quirkyness is more fun than a “normal “ hotel. Not to mention that it’s cheaper than a lot of other places I looked at. "

"We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced: During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication); Garbage left in guest bedroom dresser (McDonald’s cup with liquid); All nightstands dusty and dirty; Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest bathroom; Guest shower drain clogged in bathroom and drained very slowly; AC vent rattled loudly in master bedroom, and every time it shut off through the night it sounded like a door slamming shut; Old food left in freezer; Several kitchen drawers had food crumbs in them and were dirty; Pool dirty with debris and dead lizards; Broken landscaping lights and other debris/trash in outdoor areas (front porch and around pool); Foosball table broken and unusable; No instructions regarding trash pick up found. Trash bin full upon arrival with little room for our trash; 3rd night - home lost power in master bed and bath. Took several hours to resolve. Communication was poor until a maintenance worker finally called. He was helpful. We took care of the smaller items and worked around things, but wanted the property manager to know so these issues can be fixed for future guests. To date, no acknowledgment or response was received. Would not stay here again. "