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"45 minute queue for check in on arrival with only two people working the desk. The shower was very dated, be aware it takes a long time for hot water to come through (minutes) and you cannot turn the air con off."

"i stayed at the Westgate building and its all renvated and new. the checkin is all Automatic so the check out."

"Love it!"

"Have to pay a fee for breakfast, pool was closed the entire time I was there not sure if it’s always like that. People in the casino will harass you about buying a time share. The hotel house keepers didn’t really do anything they came in and gave me more towels and took the dirty ones once but didn’t do that for the rest of my stay. Whatever Expedia tells you that you have to pay at the hotel don’t trust it. I had to pay almost double what Expedia said I had to pay. The place was clean enough and was a cool place to stay but it’s entirely too expensive for how little you get from it. I personally wouldn’t recommend. "

"Customer service was horrible. I used the kiosk and it didn’t give me instructions. Waited an hour to speak to the desk and then she said it was her fault that it happened. She then asked how long did I wait I told her and she smirked and said what did you do for the entire time. I told her wait. She was very dismissive and rude. Then my wife called the front desk just to explain our experience. The lady said sorry and would call back. They never called back. Overall bad customer service. I will not be staying there again."

"Room was clean and fine for the less than 24 hours I was there."

"Newly refurbished rooms make this a modern, comfortable, and great stay. "

"It was a nice hotel and I loved how central it was to everything but our room had several issues. The pool was amazing. "

"Great room for the price.Excellent location "