The 1 star for the hotel is the clean rooms, thats it! This hotel is the worst hotels i’ve ever stayed in, i had a marra king room, the table in my room was broken, my toilet kept clogging, the ice machine in the hallway wasn’t working, they did not have no microwave no where in the whole hotel and when we asked about it they said we should go to the restaurants around the hotel instead (like so should we just throw away our leftovers then?), they had no coffee maker and only provided it to the “VIP’s” like come on!! One of the days during my stay, they had an emergency and the alarm went off, only 2 floors heard the alarm supposedly mine included, we were told to evacuate and go downstairs with the stairs, we did, only to get down to find no sense of worry in any of the staff or the security, the security didn’t stop people from using the elevator and just stood there and watched and didn’t tell them anything, we asked if we can go to our rooms, they said no its not safe yet???? so why was he not stopping people if it wasn’t safe yet? No communication at all, and we had to just sit there then he tells a small crowd that they can now go upstairs and its safe, TELL EVERYONE FOR GOD’S SAKE!! worst hotel i’ve ever stayed in.
