Independent West Maui hotels

"The resort was clean and well maintained, the staff were friendly and went out of there way to meet our needs. It was more than a stay, it was a cultural experience! "

"I recently stayed at the Hyatt Regency Maui Resort and Spa and overall had a great experience. The resort is beautiful, with amazing views, well-kept grounds, and a peaceful atmosphere that truly reflects the spirit of Maui. The buffet breakfast was a highlight. The food was fresh and varied, with tropical fruits, pastries, and hot items that made each morning feel special. Even without made-to-order omelets, the quality was excellent. Valet parking stood out as well. The staff were friendly and professional, often asking if we needed help with luggage rather than just taking it, which felt thoughtful and respectful. That said, the valet process itself was inconvenient. Instead of linking cars to room numbers, they use a random number tied to the key. If you do not have it when calling down, they cannot retrieve your car, which caused some frustration. While most of the staff were polite, the overall service did not quite match the VIP-level warmth I have experienced at other Hawaiian resorts. I usually feel more genuinely welcomed elsewhere. Still, the resort has a lot to offer. With a few improvements to service and guest experience, it could easily be a top-tier stay. I would definitely consider returning."

"Check in was nice and easy, the VIP through Expedia was nice because I received chocolate macadamia nuts and shell leis on arrival, I think my room was upgraded because I don’t remember booking a full kitchen but I got one and in room laundry which was super nice. The property was full of plants and birds singing all the time, the grounds were lit up at night with a beautiful view. We did meet some owners there"

"The ocean view room was stunning, interior staff amazing. The only complaint we had was the pool waiters rarely came around and so we had to frequent the actual bar all week when we wanted food or a drink. "

"Did not like that EXPEDIA DID NOT INCLUDE TAXES, RESORT FEES AND MISC FEES THAT EXPEDIA KNEW ABOUT...."

"The location was great, with easy access to the beach. Groceries are available at the nearest mall for those preparing meals in kitchenettes."

"Excellent service and property Staff friendly and helpful Was able to get requests timely. Mahalo for a comfortable stay! "

"We stay here all the time. It is close enough to everything but away from the crazy crowds."

"The staff at check in was super friendly and allowed us to keep our cold food items in the office fridge until we were able to have our unit later that afternoon. Loved our unit and the view from the lanai was awesome. Napili is an amazing area and we will definitely be back. "