Hotel Dekat Virginia Lake Dog Park

"There was an employee named Blanca who was the highlight of our stay, as well as the two male front desk employees (I don’t remember their names), but they demonstrated the utmost professionalism and service ever! The staff is friendly, helpful and the premises were in pristine condition. Definitely staying here again!"

"The outdoor sitting area was super cute, the property was very clean and the amenities and decor were welcoming. The street is very loud at night; helpful ear plugs were provided. The lobby offers wine for sale. The bed was comfortable and the king room bathroom had two sinks. Convenient location to walk around mid-town. Memorable stay."

"Nice place"

"."

"proximity to airport. beautiful facility.ac worked bery well."

"We loved our stay at Plaza. The rooms were spacious as were the bathrooms. We enjoyed the view from the 15th floor. We parked our car in the garage and everything we needed was close and walkable. The themed floors added to the ambiance."

"Location was excellent for quick exit to the Reno airport"

"The room was perfect. We got in late so the restaurant wasn’t available anymore. Staff were friendly and very helpful."

"We had a good stay"

"Quiet and comfortable"

"Great location, near the airport and a nice mall. The hotel itself is spotless and modern. We had a three year-old with us so we booked a separate bedroom suite. Both the bedroom and living/kitchen area were spacious and the layout was perfect for her early bedtime. I'd definitely stay there again."

"TV DIDNT WORK ON ARRIVAL. CABLE SERVICE FOR LIVE TV UNAVAILABLE MISSED NBA PLAYOFF. EVEN IN THE BAR BAR TENDER WAS POORLY DRESSED HAD UN PLUG TV AND FRIG TO PLUG IN COFFEE MAKER. SHUTTLE SERVICE WAS GREAT.."

"We enjoyed a great breakfast!"

"Good"

"Over all experience was terrible, from the moment I walked in. The guy at the front desk directed me to a kiosk to check in virtually… so I wondered why he was even there.. at the kiosk the guy checking me in virtually tried to charge me an xtra 60 dollars. When asked about the cost he couldn’t give me a straight answer. And we went back and forth until I was able to pull up Expedia receipt, at which point he just took the xtra charge off and ignored my question about why he was trying to...

"The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking."

"We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use."