Hotel Dekat Nevada Shakespeare Company

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Great room"

"While this is an older building, the room was very clean as we're all the amenity spaces. "

"My husband booked this hotel because he thought it was cool that it was an older building and the rooms were only in the 2nd and 3rd floor above a bar & restaurant. The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had...

"Quiet, clean room. Breakfast was excellent."

"Room was clean and the staff was very nice. No issues while we were staying there. We aren't casino people, but came for a volleyball tournament. We were pleasantly surprised at how well we slept. The rooms were really quiet, allowing for a decent night sleep after a long day. "

"The room I got had no microwave. The water in the shower didn’t get too hot. The beds were comfortable. Food options were a little less desirable."

"I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose...

"Clean and courteous staff"

"Room fairly clean. Breakfast was fine. Workout room look good for the site."

"The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom."

"Breakfast is still awesome. Place is great location and clean. Staff friendly and helpful. 3 stars because no one alerted me to a new parking fee. Really disappointing to see this. "

"This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either."

"Clean room great staff casino paid out"

"Hard to get through to the front desk from my room. Waited for the shuttle for 45 mins. I called and was told the shuttle runs every 30 minutes. No one said that I had a call the shuttle service to tell them to come pick me up until after my second phone call 30 minutes later. "

"The actual room was ok. Clean and with the amenities one would expect. But the hotel is situated in a seedy neighborhood. Outside the hotel there are enough homeless people with visible mental health problem roaming around - at some point one guy was emptying the trash right outside the hotel shouting various things. I think it gave my 14 y.o. daughter a renewed appreciation for where she lives. "

"Clean bathroom, well kept"

"Just awful. The staff was friendly, but overloaded. Sheets were gross and had cigarette burns. The room smelt terrible."

"Cleanliness- beds with stains, the smell was bad( smoke)bathroom,parking lot also dirty. Loud noises very late at night that lasted into the early hours of the morning. The staff was ok, but not the best. Not worth the money we paid. "