Hotel Dekat The Reno Tennis Center

"The room was clean, it was extremely noisy. The door was paper-thin and had a huge crack on top. That we could stuff an entire hand towel into. We were put in the oldest wing of the hotel. It was drafty noisy. And dated. The gym facility was outstanding. To pay eight hundred dollars for 2 nights for this type of room is robbery."

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Room was clean and the staff was very nice. No issues while we were staying there. We aren't casino people, but came for a volleyball tournament. We were pleasantly surprised at how well we slept. The rooms were really quiet, allowing for a decent night sleep after a long day. "

"While this is an older building, the room was very clean as we're all the amenity spaces. "

"Room fairly clean. Breakfast was fine. Workout room look good for the site."

"Breakfast is still awesome. Place is great location and clean. Staff friendly and helpful. 3 stars because no one alerted me to a new parking fee. Really disappointing to see this. "

"Quiet, clean room. Breakfast was excellent."

"This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either."

"The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom."

"I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose...

"Clean and courteous staff"

"Hard to get through to the front desk from my room. Waited for the shuttle for 45 mins. I called and was told the shuttle runs every 30 minutes. No one said that I had a call the shuttle service to tell them to come pick me up until after my second phone call 30 minutes later. "

"Clean bathroom, well kept"

"Just awful. The staff was friendly, but overloaded. Sheets were gross and had cigarette burns. The room smelt terrible."

"Estaban las sábanas y las cobijas sucias tuve que pedir nuevas y de pilón me toco ponerlas ami y aparte el piso estaba un cochino no lo limpian para meter al siguiente cliente una porquería de hotel para el precio tan caro"